full transcript

From the Ted Talk by Robert Reffkin: 5 ways to create stronger connections

Unscramble the Blue Letters


Pick up the pnhoe and dial. We've hired thousands of employees. And I've pnolsarley called every single one of them to welcome them to the Compass fmliay. I'm able to set the tone of really what I want the company to be. Where, you know, people go above and beyond to make people feel welcomed and to give people a sense of bngoinelg. And sometimes I call peolpe on their last day of work. When people lvaee, sometimes they're more transparent than they ever were when they were still at the company. And so it's a great opportunity to get feedback that is very hard to get otherwise.

Ask interesting and meaningful questions when you get outside of the ocffie. When I'm traveling the country, every night I'll have dinner with people in the company. And I like to ask questions like "What's your underlying motivation? What's something that's happened this week that menat a lot to you?" And when you go around the tblae, and people really open up and are able to engage, it sets a different tone. When people come back to the office, they can see each other and they know each other in a deeper way.

Open Cloze


Pick up the _____ and dial. We've hired thousands of employees. And I've __________ called every single one of them to welcome them to the Compass ______. I'm able to set the tone of really what I want the company to be. Where, you know, people go above and beyond to make people feel welcomed and to give people a sense of _________. And sometimes I call ______ on their last day of work. When people _____, sometimes they're more transparent than they ever were when they were still at the company. And so it's a great opportunity to get feedback that is very hard to get otherwise.

Ask interesting and meaningful questions when you get outside of the ______. When I'm traveling the country, every night I'll have dinner with people in the company. And I like to ask questions like "What's your underlying motivation? What's something that's happened this week that _____ a lot to you?" And when you go around the _____, and people really open up and are able to engage, it sets a different tone. When people come back to the office, they can see each other and they know each other in a deeper way.

Solution


  1. people
  2. meant
  3. belonging
  4. office
  5. family
  6. leave
  7. personally
  8. phone
  9. table

Original Text


Pick up the phone and dial. We've hired thousands of employees. And I've personally called every single one of them to welcome them to the Compass family. I'm able to set the tone of really what I want the company to be. Where, you know, people go above and beyond to make people feel welcomed and to give people a sense of belonging. And sometimes I call people on their last day of work. When people leave, sometimes they're more transparent than they ever were when they were still at the company. And so it's a great opportunity to get feedback that is very hard to get otherwise.

Ask interesting and meaningful questions when you get outside of the office. When I'm traveling the country, every night I'll have dinner with people in the company. And I like to ask questions like "What's your underlying motivation? What's something that's happened this week that meant a lot to you?" And when you go around the table, and people really open up and are able to engage, it sets a different tone. When people come back to the office, they can see each other and they know each other in a deeper way.

Frequently Occurring Word Combinations




Important Words


  1. belonging
  2. call
  3. called
  4. company
  5. compass
  6. country
  7. day
  8. deeper
  9. dial
  10. dinner
  11. employees
  12. engage
  13. family
  14. feedback
  15. feel
  16. give
  17. great
  18. happened
  19. hard
  20. hired
  21. interesting
  22. leave
  23. lot
  24. meaningful
  25. meant
  26. motivation
  27. night
  28. office
  29. open
  30. opportunity
  31. people
  32. personally
  33. phone
  34. pick
  35. questions
  36. sense
  37. set
  38. sets
  39. single
  40. table
  41. thousands
  42. tone
  43. transparent
  44. traveling
  45. underlying
  46. week
  47. welcomed
  48. work