full transcript

From the Ted Talk by Amanda Renteria: A bold plan to transform access to the US social safety net

Unscramble the Blue Letters


Here's what California's food assistance used to look like. 183 questions, 51 pages of screens available only by detoksp computer. We took that application and redesigned it. This is GetCalFresh, a mobile-first application available 24 hours a day in multiple languages, with chat support.

(aaspulpe)

California's food assistance aaiiotppcln went from one of the most cpelomx in the nation to being recognized as one of the esiaest application experiences of any state. For 10 years we had been working with multiple states on projects just like that, swonhig the importance and potential of digital delivery of benefits. And that's when the pandemic hit. And these igmaes in West Valley, Utah; San Antonio, Texas; Pittsburgh, Pennsylvania. Parking lots filled with families waiting for food. America could finally see what we had been seeing for a decade. The growing number of people in petvory and communities left out as a result of failing systems. Our pohne started ringing. From Washington to Maryland, we helped states distribute 600 million dllaros in benefits to kids in school lunch programs. Louisiana used our best practices tolos in notifying people. They proactively sent out more than 40 million txtes to residents on how to access critical services. And in msneiotna, we dveepeold an all-in-one application for nine different safety-net bitnefes. That can be completed in less than 14 minutes.

Open Cloze


Here's what California's food assistance used to look like. 183 questions, 51 pages of screens available only by _______ computer. We took that application and redesigned it. This is GetCalFresh, a mobile-first application available 24 hours a day in multiple languages, with chat support.

(________)

California's food assistance ___________ went from one of the most _______ in the nation to being recognized as one of the _______ application experiences of any state. For 10 years we had been working with multiple states on projects just like that, _______ the importance and potential of digital delivery of benefits. And that's when the pandemic hit. And these ______ in West Valley, Utah; San Antonio, Texas; Pittsburgh, Pennsylvania. Parking lots filled with families waiting for food. America could finally see what we had been seeing for a decade. The growing number of people in _______ and communities left out as a result of failing systems. Our _____ started ringing. From Washington to Maryland, we helped states distribute 600 million _______ in benefits to kids in school lunch programs. Louisiana used our best practices _____ in notifying people. They proactively sent out more than 40 million _____ to residents on how to access critical services. And in _________, we _________ an all-in-one application for nine different safety-net ________. That can be completed in less than 14 minutes.

Solution


  1. developed
  2. tools
  3. images
  4. easiest
  5. minnesota
  6. complex
  7. benefits
  8. phone
  9. dollars
  10. application
  11. poverty
  12. texts
  13. desktop
  14. showing
  15. applause

Original Text


Here's what California's food assistance used to look like. 183 questions, 51 pages of screens available only by desktop computer. We took that application and redesigned it. This is GetCalFresh, a mobile-first application available 24 hours a day in multiple languages, with chat support.

(Applause)

California's food assistance application went from one of the most complex in the nation to being recognized as one of the easiest application experiences of any state. For 10 years we had been working with multiple states on projects just like that, showing the importance and potential of digital delivery of benefits. And that's when the pandemic hit. And these images in West Valley, Utah; San Antonio, Texas; Pittsburgh, Pennsylvania. Parking lots filled with families waiting for food. America could finally see what we had been seeing for a decade. The growing number of people in poverty and communities left out as a result of failing systems. Our phone started ringing. From Washington to Maryland, we helped states distribute 600 million dollars in benefits to kids in school lunch programs. Louisiana used our best practices tools in notifying people. They proactively sent out more than 40 million texts to residents on how to access critical services. And in Minnesota, we developed an all-in-one application for nine different safety-net benefits. That can be completed in less than 14 minutes.

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
desktop computer 3
million americans 2
billion dollars 2
health care 2
food assistance 2
parking lots 2
safety net 2


Important Words


  1. access
  2. america
  3. antonio
  4. applause
  5. application
  6. assistance
  7. benefits
  8. chat
  9. communities
  10. completed
  11. complex
  12. computer
  13. critical
  14. day
  15. decade
  16. delivery
  17. desktop
  18. developed
  19. digital
  20. distribute
  21. dollars
  22. easiest
  23. experiences
  24. failing
  25. families
  26. filled
  27. finally
  28. food
  29. getcalfresh
  30. growing
  31. helped
  32. hit
  33. hours
  34. images
  35. importance
  36. kids
  37. languages
  38. left
  39. lots
  40. louisiana
  41. lunch
  42. maryland
  43. million
  44. minnesota
  45. minutes
  46. multiple
  47. nation
  48. notifying
  49. number
  50. pages
  51. pandemic
  52. parking
  53. pennsylvania
  54. people
  55. phone
  56. pittsburgh
  57. potential
  58. poverty
  59. practices
  60. proactively
  61. programs
  62. projects
  63. questions
  64. recognized
  65. redesigned
  66. residents
  67. result
  68. ringing
  69. san
  70. school
  71. screens
  72. services
  73. showing
  74. started
  75. state
  76. states
  77. support
  78. systems
  79. texts
  80. tools
  81. valley
  82. waiting
  83. washington
  84. west
  85. working
  86. years