full transcript
From the Ted Talk by Michael Timms: How to claim your leadership power
Unscramble the Blue Letters
(Laughter)
So they engaged some consultants to help them select less error-prone pilots. When the consultants investigated, they dicoreevsd they didn't have a pilot problem. They had a cockpit pelobrm. For instance, ptlois confused gear handles that looked and felt the same if they were located right beside each other. Or they mixed up controls if they were in a different position, in a different model of plane. Design better cipktcos, the consultants concluded, and you'll have fewer crashes. So the US Air Force engineered the solution by sipyifimnlg ccpikot design.
sallrmiiy, when I stopped blaming my daughters, I noticed the environmental factors that were influencing their behavior. I engineered the solution by putintg up clocks and a schedule so they had the information they needed to take the initiative. Instead of asking, "Whose fualt is this?" Ask: "Where did the psrcoes break down?" This question is your secret weapon to short-circuit the blame game and find sustainable solutions to your plmbreos. Remember, you can't inspire accountability in others until you model it yourself.
Open Cloze
(Laughter)
So they engaged some consultants to help them select less error-prone pilots. When the consultants investigated, they __________ they didn't have a pilot problem. They had a cockpit _______. For instance, ______ confused gear handles that looked and felt the same if they were located right beside each other. Or they mixed up controls if they were in a different position, in a different model of plane. Design better ________, the consultants concluded, and you'll have fewer crashes. So the US Air Force engineered the solution by ___________ _______ design.
_________, when I stopped blaming my daughters, I noticed the environmental factors that were influencing their behavior. I engineered the solution by _______ up clocks and a schedule so they had the information they needed to take the initiative. Instead of asking, "Whose _____ is this?" Ask: "Where did the _______ break down?" This question is your secret weapon to short-circuit the blame game and find sustainable solutions to your ________. Remember, you can't inspire accountability in others until you model it yourself.
Solution
- simplifying
- problems
- similarly
- cockpits
- process
- discovered
- putting
- fault
- cockpit
- problem
- pilots
Original Text
(Laughter)
So they engaged some consultants to help them select less error-prone pilots. When the consultants investigated, they discovered they didn't have a pilot problem. They had a cockpit problem. For instance, pilots confused gear handles that looked and felt the same if they were located right beside each other. Or they mixed up controls if they were in a different position, in a different model of plane. Design better cockpits, the consultants concluded, and you'll have fewer crashes. So the US Air Force engineered the solution by simplifying cockpit design.
Similarly, when I stopped blaming my daughters, I noticed the environmental factors that were influencing their behavior. I engineered the solution by putting up clocks and a schedule so they had the information they needed to take the initiative. Instead of asking, "Whose fault is this?" Ask: "Where did the process break down?" This question is your secret weapon to short-circuit the blame game and find sustainable solutions to your problems. Remember, you can't inspire accountability in others until you model it yourself.
Frequently Occurring Word Combinations
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Important Words
- accountability
- air
- behavior
- blame
- blaming
- break
- clocks
- cockpit
- cockpits
- concluded
- confused
- consultants
- controls
- crashes
- daughters
- design
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- engaged
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- environmental
- factors
- fault
- felt
- find
- force
- game
- gear
- handles
- influencing
- information
- initiative
- inspire
- instance
- investigated
- laughter
- located
- looked
- mixed
- model
- needed
- noticed
- pilot
- pilots
- plane
- position
- problem
- problems
- process
- putting
- question
- remember
- schedule
- secret
- select
- similarly
- simplifying
- solution
- solutions
- stopped
- sustainable
- weapon