full transcript

From the Ted Talk by Ann Curry: How to restore trust in Journalism


Unscramble the Blue Letters


Who can we trust to tell us the truth? Once in another tumultuous era, as the vtnaiem War, Watergate, the ciivl rigths and Women's Liberation Movements were cgnnellhaig America to its core, my dad and I would watch Walter Cronkite, a man he trusted to tell us what was happening. Dad, a politically conservative career military man, cared a lot about this country and was determined to make sure he was well informed. He listened to the radio every morning, read the paper every afternoon, and watched the news on TV every evening before sitting down to dinner, or at some point, he would almost always launch a daetbe about what was happening in the world. He'd pound the table and say something like "Don't those Vietnam war protesters know it's my country, right or wrong?" And I'd rceat with something like "But, Dad, don't they have a point? I mean, what are we doing in Vietnam?" And he'd puff up and get red in the face and respond with something like "I can't believe I'm hearing those words out of the mouth of my own daughter." (Laughter) Our arguments could get so loud, my brothers and sisters would sometimes pick up their plates to eat somewhere else. Dad really liked to win these arguments. But even when he didn't, he'd rpesect my opinion. Sometimes, he would even say, "Ann, I don't always agree with you, but I'd still vote for you for President." (Laughter) (aalsppue) There were times, however, usually when Walter was off and someone else was ssttiniuubtg, when Dad would hear something on the envineg news that would alarm him far more than the serotis of the day. All it would take was one pashre, a cehagnd tone of voice, a reasid eoyrebw, or even just a single word that struck Dad as opinionated, and he was offended. Suddenly, he was shaking his finger at the television set, shouting, "Stop telling me what to think! Just give me the facts!" And then he would look over at me and say, "See, Ann? He's disrespecting us, trying to tell us what to think as if we were stupid and can't make up our own minds." Boy, if my dad could see what counts for some of TV journalism tadoy. (Laughter) (Applause) He would want to be right up here with me, standing right next to me, suggesting an idea that might be worth spreading. Journalism is only trustworthy when it dependably offers accurate, verifiable facts, not bias and sclaetiopun, and not for ratings, circulation or clicks (Applause) or for any financial or political motivation, but with one mviote and one motive only: to reveal the truth for the greater public good. The bridge to trust is trtuh, and it's time to make things right. (Applause) (Cheers) What do we define as truth? Well, lately I've wondered if we've all gotten a little confused about what truth is and what it isn't. People ask, "Whose truth?" uncertain if objective, absolute truth even exists, thinking, as some philosophers have agerud, that as it requires human judgment, truth is ultimately subjective. As others see it, reporters can't be fair and unbiased, because being humans, of course they have opinions and so should at least tell us what those opinions are. Other ppoele, who've nteciod objective facts now seem less influential than emotion and personal beliefs in shaping public opinion, have gone so far as to say we live in a post-truth era. To all this, my dad would say, "Balderdash!" (Laughter) He was a Navy man who didn't like to swear - go figure. I, however, don't seem to have that problem. (Laughter) (Applause) So maybe I should just call it what it is: FUBAR - Fucked Up Beyond All Recognition. (Applause) (Cheers) I appreciate philosophers, but not being one, I can't settle the "Is truth subjective or objective?" debate. Though it does seem to be an objective, vfaibirlee fact that I'm standing on this stage and that I'm a little nervous, worried that I may have overdressed, and I'm wishing that I wore more comfortable shoes. (Laughter) There is actually compelling evidence that humans can be fair and impartial, not just from the ainncet biblical story of Solomon, but from the known science, which tell us that finraess along with empathy are fundamental human tatirs, deeply rooted in our genetics. If it wasn't for these traits, we might not even be able to live amongst each other. And as a reporter, I know you can get in so deep, listening to and documenting all sides of the story, searching for the truth, that you don't even know what your own opinion is. I know because I've done it. And because we as a species cannot live long, cannot long endure without objective fatcs, unelaborated and usnehanivrd, it can be argued they still and will always matter. We need truth. Perhaps especially from journalism, which, when practiced well, can help us see each other and ourselves more honestly, tell us what we need to know to be smarter citizens, show us how to live healthier and more cnntoeecd lives, and even warn us when we need to keep ourselves and our loved ones safe from danegr. Post-truth? Really? We do seem to be experiencing a loss of credibility, a demise in the face of a rising tide of lies, in our aibltiy to trust what we're told are objective facts are either ocbjevite or facts. Where does the information that's sowing this drsistut and confusion come from? And what is it doing to us and the quality of our relationships with each other? Instead of a Walter Cronkite today, i.e., someone who a significant number of people trust, we are esxpeod to an overwhelming number of sources of information on multiple platforms, working around the clock to get our attention, some mevtotaid to peruplosy manipulate us with lies and propaganda, some inept, sllneihg out incomplete, misleading or poorly-sourced information and some doing exemplary reporting but still doubted almost as much for any mistakes or prvceeied bias. The net impact of all of this is a chaotic overload of competing, conflicting and confusing information. And while our brains are truly excellent at collecting data, we're not always so gaert at remembering where we got it. So what we laren from a trusted source can easily get jumbled up in our brains with what we read on a website, saw in a tweet or a video peotsd on Facebook or heard from a pinudt spaeinltcug on clabe television. If you ever saw the David Bowie mvioe "The Man Who Fell to Earth" - I sometimes feel we're all in that scene in which he's watching a huge wall of TV monitors, each one tneud to a different channel, and suddenly, he can't take it anymore, and he starts yelling, "Get out of my mind, all of you!" Bet you didn't expect a David Bowie reference today. (Laughter) Perhaps never before have so many consumed so much news and yet have been so woefully misinformed. When, in this swirling chaos, can we be certain the information we need or want to know is acctarue? The internet is an abyss as well as a wonderland. It mirrors the darkest dark in us and the brightest light of humanity and all there is in between. And because of it, no matter what comes next in journalism, there now seems no doubt that you and me and every one of us must become a better editor. So here, from one journalist's playbook, are some tried and true strategies that might up your game. Focus on defense and develop a skill for listening to both sides of a story even if it pains you. Realize - (Applause) rizlaee virtually every source wants a story told as he or she sees it. That means even seemingly good, honest people can tell you just the facts that support their point of view, sometimes lienavg out key details. They might even distort the facts, purposely misdirect you or even out-and-out lie. Ask yourself, "What's the motivating force for this source to tell the story?" And could that motivation be influencing the story that you're getting? Then ask, "Is this source in a position, having been an eyewitness or having some eexritspe, to even know what is true?" Or is he or she wasting your time with speculation? And because even eyewitnesses and experts can get it wrong, you have to seek out sources from other pitnos of view and then critically eiaxnme their motivations and credibility as well. rleary is the truth one-sided; it tends to be nuanced. (Applause) And it's not always fair. But you may never find it unless you srceah fairly, with a mind that is truly open. And then, even if you think you have a balanced view of the story, you have to reexamine the facts and motivations and reoauittpns of your sources one more time to make sure you weren't played or metapunilad. And if your sources are anonymous, you better check and double check again. It is exhausting, but after this Sherlock Holmes-ing, you usually get the facts that people need to know to make up their own minds. This is Journalism 101, how we're teainrd in journalism schools to work in defense of truth. Why are even long-trusted news organizations that know how to gather the facts vulnerable to attacks on their credibility? Journalism tends to be vulnerable because of the enormous power of credible iotimfoarnn. When we believe the same srtoy, we can find a common purpose and work together. This is what has made humans an unstoppable force throughout our hitrosy. The historian Yuval hrarai stgseugs this is why we are the only human species to suivvre when once there were at least six and why we've risen from the middle of the animal kingdom, once huddled around fiers in fear of being eaten, to now the top, having the power to dcdiee what species live or die, and how we ourselves will evolve from here. This power to move people is why everyone wants to control the narrative, why truth is fughot over and is the victim, usually the first victim, especially in war. It's why journalists, as messengers of truth, are physically atckaetd in some parts of the world and even killed. At the same time, unfortunately, journalism is not like mathematics, in which two plus two is always four. Journalism is by humans, about humans and for hunams and so is inelnrethy as fallible as humans and as vulnerable to criticism. Add to that, the job is to ask piynrg questions, to push past the norms of good manners for honest answers, and then to race to report stories that can be controversial, emsrarsainbg or infuriating. If you want to be popular, don't be a journalist. (lehuagtr) Of course, it doesn't help journalism's credibility when it's under constant attack by political leaders in the ueintd States and around the world. (Applause) It doesn't help that enrgeimg technologies have eliminated or diismihned hundreds of lcaol nwerpspaes around the country and have failed, so far, to replace them with anything close to the same quality and range of credible reporting. (Applause) But perhaps what is making journalism most vlalrnebue is that in this industry sihft, some media eitucexevs, stnuglgrig to keep making money for their cotraopre onwers, are pressuring journalists to make choices that weaken their credibility. The persurse for profits is one reason we have witnessed the stunning growth of openly biased news coverage, especially on cable television, where not everyone who is telling us the news is actually a journalist. Some are avadetocs with political aandegs, some are activists, some are former political operatives, and some are what were once called "opinionaters," people whose profession is to give their opinions and theories. So now I'm the one yelling at the television set: "Just give me the facts! Stop trying to tell us what to think!" (Applause) Opinion, thgohutful and supported with facts, has an imartpont pacle in journalism, but it is not news. Thus, allowing veriews to think it's news, to fail to differentiate it, is fundamentally dishonest. News is not left or right; it's based on facts that are either right or wrong. (Applause) And for the record, ranting from any point of view is not journalism. Besides, it has serious side effects: it makes you look a little nuts. (Laughter) In the quest for profits, corporate owners are punching holes through the long-standing wall protecting jtonlsauris from corporate meddling. In some companies, the wall is crumbling. I have heard a rqueest from corporate executives to kill a news story. I have seen a media company's advertising side try to get pcturods placed in a news broadcast. In some companies, the wall appears to be calloinspg. Recently, the nation's largest broadcaster, Sinclair btcrdoaasnig gruop, which owns and operates more than 190 stations, engaged in corporate manipulation when it required dozens of anchors to read a script the company had provided. The push for profits is also pressuring journalists to muddy their judgment with wirroes about reaching cklics, ratings and circulation glaos. This can afecft the decisions they make about what stories to cover, what interviews to do and how hleaiends and teasers should be weitrtn. The public is not stupid. It can sense these motives in the work and the hype. It knows the truth is in trouble. How do we make things right and defend our access to accurate, verifiable reporting, which according to our nation's Founding Fathers, our democracy needs to survive? We need a renaissance in journalism. (Applause) And it is actually possible that it is already beginning. We can see some of our nation's newspapers and magazines, in stpie of everything, leading a rebirth, doubling down on serious, competitive and groundbreaking shoe-leather janrlsuoim, working to tell all the nuances of the stories they're covering, including both domestic and foreign. Our citizens are awakening to the reasons journalism is vital in a doraecmcy. They're renedmid by the movies "Spotlight" and "The Post," and they're increasingly demanding and supporting quality work, and in some cases, they are even donating to the ctmemtioe to Protect Journalists. And journalists can be seen increasingly sntdniag up to corporate prueserss, including at the Denver Post and at Sinclair TV stotians. They're also pushing across pfaomrlts to do smarter and more ipcumftal reporting and bnaelacd stories. And in some newsrooms, editors are reviving investigative reporting. (Applause) Credibility lost is never fully regained. But what survives can be protected, and new bridges can be built by the journalists still to come. For that to happen, for news organizations to better erudne attacks on their credibility, journalists must be able to work with one motive: the public good. Corporate owners and executives must know how to stay in their lane and out of influencing what and how stories are cervoed. iostvnres and advertisers will need to stop prnesuirsg journalists to be their pot of gold and do what's right for this country: fund excellence and get out of the way. Editors and executive producers will have to fight harder against the blurring between opinion and news until all the stories we need to know, not just the ones or the one that might inecrase ratings and clicks. (Applause) Technologists should realize they are not journalists; they are patflorm creators and owners

Open Cloze


Who can we trust to tell us the truth? Once in another tumultuous era, as the _______ War, Watergate, the _____ ______ and Women's Liberation Movements were ___________ America to its core, my dad and I would watch Walter Cronkite, a man he trusted to tell us what was happening. Dad, a politically conservative career military man, cared a lot about this country and was determined to make sure he was well informed. He listened to the radio every morning, read the paper every afternoon, and watched the news on TV every evening before sitting down to dinner, or at some point, he would almost always launch a ______ about what was happening in the world. He'd pound the table and say something like "Don't those Vietnam war protesters know it's my country, right or wrong?" And I'd _____ with something like "But, Dad, don't they have a point? I mean, what are we doing in Vietnam?" And he'd puff up and get red in the face and respond with something like "I can't believe I'm hearing those words out of the mouth of my own daughter." (Laughter) Our arguments could get so loud, my brothers and sisters would sometimes pick up their plates to eat somewhere else. Dad really liked to win these arguments. But even when he didn't, he'd _______ my opinion. Sometimes, he would even say, "Ann, I don't always agree with you, but I'd still vote for you for President." (Laughter) (________) There were times, however, usually when Walter was off and someone else was ____________, when Dad would hear something on the _______ news that would alarm him far more than the _______ of the day. All it would take was one ______, a _______ tone of voice, a ______ _______, or even just a single word that struck Dad as opinionated, and he was offended. Suddenly, he was shaking his finger at the television set, shouting, "Stop telling me what to think! Just give me the facts!" And then he would look over at me and say, "See, Ann? He's disrespecting us, trying to tell us what to think as if we were stupid and can't make up our own minds." Boy, if my dad could see what counts for some of TV journalism _____. (Laughter) (Applause) He would want to be right up here with me, standing right next to me, suggesting an idea that might be worth spreading. Journalism is only trustworthy when it dependably offers accurate, verifiable facts, not bias and ___________, and not for ratings, circulation or clicks (Applause) or for any financial or political motivation, but with one ______ and one motive only: to reveal the truth for the greater public good. The bridge to trust is _____, and it's time to make things right. (Applause) (Cheers) What do we define as truth? Well, lately I've wondered if we've all gotten a little confused about what truth is and what it isn't. People ask, "Whose truth?" uncertain if objective, absolute truth even exists, thinking, as some philosophers have ______, that as it requires human judgment, truth is ultimately subjective. As others see it, reporters can't be fair and unbiased, because being humans, of course they have opinions and so should at least tell us what those opinions are. Other ______, who've _______ objective facts now seem less influential than emotion and personal beliefs in shaping public opinion, have gone so far as to say we live in a post-truth era. To all this, my dad would say, "Balderdash!" (Laughter) He was a Navy man who didn't like to swear - go figure. I, however, don't seem to have that problem. (Laughter) (Applause) So maybe I should just call it what it is: FUBAR - Fucked Up Beyond All Recognition. (Applause) (Cheers) I appreciate philosophers, but not being one, I can't settle the "Is truth subjective or objective?" debate. Though it does seem to be an objective, __________ fact that I'm standing on this stage and that I'm a little nervous, worried that I may have overdressed, and I'm wishing that I wore more comfortable shoes. (Laughter) There is actually compelling evidence that humans can be fair and impartial, not just from the _______ biblical story of Solomon, but from the known science, which tell us that ________ along with empathy are fundamental human ______, deeply rooted in our genetics. If it wasn't for these traits, we might not even be able to live amongst each other. And as a reporter, I know you can get in so deep, listening to and documenting all sides of the story, searching for the truth, that you don't even know what your own opinion is. I know because I've done it. And because we as a species cannot live long, cannot long endure without objective _____, unelaborated and ___________, it can be argued they still and will always matter. We need truth. Perhaps especially from journalism, which, when practiced well, can help us see each other and ourselves more honestly, tell us what we need to know to be smarter citizens, show us how to live healthier and more _________ lives, and even warn us when we need to keep ourselves and our loved ones safe from ______. Post-truth? Really? We do seem to be experiencing a loss of credibility, a demise in the face of a rising tide of lies, in our _______ to trust what we're told are objective facts are either _________ or facts. Where does the information that's sowing this ________ and confusion come from? And what is it doing to us and the quality of our relationships with each other? Instead of a Walter Cronkite today, i.e., someone who a significant number of people trust, we are _______ to an overwhelming number of sources of information on multiple platforms, working around the clock to get our attention, some _________ to _________ manipulate us with lies and propaganda, some inept, ________ out incomplete, misleading or poorly-sourced information and some doing exemplary reporting but still doubted almost as much for any mistakes or _________ bias. The net impact of all of this is a chaotic overload of competing, conflicting and confusing information. And while our brains are truly excellent at collecting data, we're not always so _____ at remembering where we got it. So what we _____ from a trusted source can easily get jumbled up in our brains with what we read on a website, saw in a tweet or a video ______ on Facebook or heard from a ______ ___________ on _____ television. If you ever saw the David Bowie _____ "The Man Who Fell to Earth" - I sometimes feel we're all in that scene in which he's watching a huge wall of TV monitors, each one _____ to a different channel, and suddenly, he can't take it anymore, and he starts yelling, "Get out of my mind, all of you!" Bet you didn't expect a David Bowie reference today. (Laughter) Perhaps never before have so many consumed so much news and yet have been so woefully misinformed. When, in this swirling chaos, can we be certain the information we need or want to know is ________? The internet is an abyss as well as a wonderland. It mirrors the darkest dark in us and the brightest light of humanity and all there is in between. And because of it, no matter what comes next in journalism, there now seems no doubt that you and me and every one of us must become a better editor. So here, from one journalist's playbook, are some tried and true strategies that might up your game. Focus on defense and develop a skill for listening to both sides of a story even if it pains you. Realize - (Applause) _______ virtually every source wants a story told as he or she sees it. That means even seemingly good, honest people can tell you just the facts that support their point of view, sometimes _______ out key details. They might even distort the facts, purposely misdirect you or even out-and-out lie. Ask yourself, "What's the motivating force for this source to tell the story?" And could that motivation be influencing the story that you're getting? Then ask, "Is this source in a position, having been an eyewitness or having some _________, to even know what is true?" Or is he or she wasting your time with speculation? And because even eyewitnesses and experts can get it wrong, you have to seek out sources from other ______ of view and then critically _______ their motivations and credibility as well. ______ is the truth one-sided; it tends to be nuanced. (Applause) And it's not always fair. But you may never find it unless you ______ fairly, with a mind that is truly open. And then, even if you think you have a balanced view of the story, you have to reexamine the facts and motivations and ___________ of your sources one more time to make sure you weren't played or ___________. And if your sources are anonymous, you better check and double check again. It is exhausting, but after this Sherlock Holmes-ing, you usually get the facts that people need to know to make up their own minds. This is Journalism 101, how we're _______ in journalism schools to work in defense of truth. Why are even long-trusted news organizations that know how to gather the facts vulnerable to attacks on their credibility? Journalism tends to be vulnerable because of the enormous power of credible ___________. When we believe the same _____, we can find a common purpose and work together. This is what has made humans an unstoppable force throughout our _______. The historian Yuval ______ ________ this is why we are the only human species to _______ when once there were at least six and why we've risen from the middle of the animal kingdom, once huddled around _____ in fear of being eaten, to now the top, having the power to ______ what species live or die, and how we ourselves will evolve from here. This power to move people is why everyone wants to control the narrative, why truth is ______ over and is the victim, usually the first victim, especially in war. It's why journalists, as messengers of truth, are physically ________ in some parts of the world and even killed. At the same time, unfortunately, journalism is not like mathematics, in which two plus two is always four. Journalism is by humans, about humans and for ______ and so is __________ as fallible as humans and as vulnerable to criticism. Add to that, the job is to ask ______ questions, to push past the norms of good manners for honest answers, and then to race to report stories that can be controversial, ____________ or infuriating. If you want to be popular, don't be a journalist. (________) Of course, it doesn't help journalism's credibility when it's under constant attack by political leaders in the ______ States and around the world. (Applause) It doesn't help that ________ technologies have eliminated or __________ hundreds of _____ __________ around the country and have failed, so far, to replace them with anything close to the same quality and range of credible reporting. (Applause) But perhaps what is making journalism most __________ is that in this industry _____, some media __________, __________ to keep making money for their _________ ______, are pressuring journalists to make choices that weaken their credibility. The ________ for profits is one reason we have witnessed the stunning growth of openly biased news coverage, especially on cable television, where not everyone who is telling us the news is actually a journalist. Some are _________ with political _______, some are activists, some are former political operatives, and some are what were once called "opinionaters," people whose profession is to give their opinions and theories. So now I'm the one yelling at the television set: "Just give me the facts! Stop trying to tell us what to think!" (Applause) Opinion, __________ and supported with facts, has an _________ _____ in journalism, but it is not news. Thus, allowing _______ to think it's news, to fail to differentiate it, is fundamentally dishonest. News is not left or right; it's based on facts that are either right or wrong. (Applause) And for the record, ranting from any point of view is not journalism. Besides, it has serious side effects: it makes you look a little nuts. (Laughter) In the quest for profits, corporate owners are punching holes through the long-standing wall protecting ___________ from corporate meddling. In some companies, the wall is crumbling. I have heard a _______ from corporate executives to kill a news story. I have seen a media company's advertising side try to get ________ placed in a news broadcast. In some companies, the wall appears to be __________. Recently, the nation's largest broadcaster, Sinclair ____________ _____, which owns and operates more than 190 stations, engaged in corporate manipulation when it required dozens of anchors to read a script the company had provided. The push for profits is also pressuring journalists to muddy their judgment with _______ about reaching ______, ratings and circulation _____. This can ______ the decisions they make about what stories to cover, what interviews to do and how _________ and teasers should be _______. The public is not stupid. It can sense these motives in the work and the hype. It knows the truth is in trouble. How do we make things right and defend our access to accurate, verifiable reporting, which according to our nation's Founding Fathers, our democracy needs to survive? We need a renaissance in journalism. (Applause) And it is actually possible that it is already beginning. We can see some of our nation's newspapers and magazines, in _____ of everything, leading a rebirth, doubling down on serious, competitive and groundbreaking shoe-leather __________, working to tell all the nuances of the stories they're covering, including both domestic and foreign. Our citizens are awakening to the reasons journalism is vital in a _________. They're ________ by the movies "Spotlight" and "The Post," and they're increasingly demanding and supporting quality work, and in some cases, they are even donating to the _________ to Protect Journalists. And journalists can be seen increasingly ________ up to corporate _________, including at the Denver Post and at Sinclair TV ________. They're also pushing across _________ to do smarter and more _________ reporting and ________ stories. And in some newsrooms, editors are reviving investigative reporting. (Applause) Credibility lost is never fully regained. But what survives can be protected, and new bridges can be built by the journalists still to come. For that to happen, for news organizations to better ______ attacks on their credibility, journalists must be able to work with one motive: the public good. Corporate owners and executives must know how to stay in their lane and out of influencing what and how stories are _______. _________ and advertisers will need to stop __________ journalists to be their pot of gold and do what's right for this country: fund excellence and get out of the way. Editors and executive producers will have to fight harder against the blurring between opinion and news until all the stories we need to know, not just the ones or the one that might ________ ratings and clicks. (Applause) Technologists should realize they are not journalists; they are ________ creators and owners

Solution


  1. changed
  2. broadcasting
  3. democracy
  4. viewers
  5. noticed
  6. evening
  7. ability
  8. local
  9. humans
  10. endure
  11. advocates
  12. debate
  13. traits
  14. search
  15. movie
  16. substituting
  17. eyebrow
  18. leaving
  19. suggests
  20. products
  21. learn
  22. information
  23. posted
  24. executives
  25. impactful
  26. fairness
  27. truth
  28. vulnerable
  29. perceived
  30. today
  31. journalism
  32. vietnam
  33. committee
  34. exposed
  35. survive
  36. investors
  37. pressures
  38. expertise
  39. raised
  40. pressuring
  41. fires
  42. emerging
  43. goals
  44. pundit
  45. cable
  46. manipulated
  47. verifiable
  48. reputations
  49. spite
  50. facts
  51. points
  52. rights
  53. fought
  54. shift
  55. increase
  56. speculation
  57. civil
  58. balanced
  59. realize
  60. challenging
  61. platforms
  62. trained
  63. thoughtful
  64. struggling
  65. distrust
  66. people
  67. argued
  68. collapsing
  69. headlines
  70. worries
  71. agendas
  72. group
  73. harari
  74. stations
  75. attacked
  76. decide
  77. motivated
  78. unvarnished
  79. pressure
  80. tuned
  81. speculating
  82. rarely
  83. reminded
  84. connected
  85. story
  86. affect
  87. clicks
  88. objective
  89. request
  90. applause
  91. phrase
  92. purposely
  93. standing
  94. prying
  95. inherently
  96. respect
  97. embarrassing
  98. stories
  99. united
  100. important
  101. covered
  102. motive
  103. examine
  104. diminished
  105. react
  106. owners
  107. journalists
  108. newspapers
  109. corporate
  110. shelling
  111. great
  112. written
  113. ancient
  114. place
  115. danger
  116. laughter
  117. platform
  118. accurate
  119. history

Original Text


Who can we trust to tell us the truth? Once in another tumultuous era, as the Vietnam War, Watergate, the Civil Rights and Women's Liberation Movements were challenging America to its core, my dad and I would watch Walter Cronkite, a man he trusted to tell us what was happening. Dad, a politically conservative career military man, cared a lot about this country and was determined to make sure he was well informed. He listened to the radio every morning, read the paper every afternoon, and watched the news on TV every evening before sitting down to dinner, or at some point, he would almost always launch a debate about what was happening in the world. He'd pound the table and say something like "Don't those Vietnam war protesters know it's my country, right or wrong?" And I'd react with something like "But, Dad, don't they have a point? I mean, what are we doing in Vietnam?" And he'd puff up and get red in the face and respond with something like "I can't believe I'm hearing those words out of the mouth of my own daughter." (Laughter) Our arguments could get so loud, my brothers and sisters would sometimes pick up their plates to eat somewhere else. Dad really liked to win these arguments. But even when he didn't, he'd respect my opinion. Sometimes, he would even say, "Ann, I don't always agree with you, but I'd still vote for you for President." (Laughter) (Applause) There were times, however, usually when Walter was off and someone else was substituting, when Dad would hear something on the evening news that would alarm him far more than the stories of the day. All it would take was one phrase, a changed tone of voice, a raised eyebrow, or even just a single word that struck Dad as opinionated, and he was offended. Suddenly, he was shaking his finger at the television set, shouting, "Stop telling me what to think! Just give me the facts!" And then he would look over at me and say, "See, Ann? He's disrespecting us, trying to tell us what to think as if we were stupid and can't make up our own minds." Boy, if my dad could see what counts for some of TV journalism today. (Laughter) (Applause) He would want to be right up here with me, standing right next to me, suggesting an idea that might be worth spreading. Journalism is only trustworthy when it dependably offers accurate, verifiable facts, not bias and speculation, and not for ratings, circulation or clicks (Applause) or for any financial or political motivation, but with one motive and one motive only: to reveal the truth for the greater public good. The bridge to trust is truth, and it's time to make things right. (Applause) (Cheers) What do we define as truth? Well, lately I've wondered if we've all gotten a little confused about what truth is and what it isn't. People ask, "Whose truth?" uncertain if objective, absolute truth even exists, thinking, as some philosophers have argued, that as it requires human judgment, truth is ultimately subjective. As others see it, reporters can't be fair and unbiased, because being humans, of course they have opinions and so should at least tell us what those opinions are. Other people, who've noticed objective facts now seem less influential than emotion and personal beliefs in shaping public opinion, have gone so far as to say we live in a post-truth era. To all this, my dad would say, "Balderdash!" (Laughter) He was a Navy man who didn't like to swear - go figure. I, however, don't seem to have that problem. (Laughter) (Applause) So maybe I should just call it what it is: FUBAR - Fucked Up Beyond All Recognition. (Applause) (Cheers) I appreciate philosophers, but not being one, I can't settle the "Is truth subjective or objective?" debate. Though it does seem to be an objective, verifiable fact that I'm standing on this stage and that I'm a little nervous, worried that I may have overdressed, and I'm wishing that I wore more comfortable shoes. (Laughter) There is actually compelling evidence that humans can be fair and impartial, not just from the ancient biblical story of Solomon, but from the known science, which tell us that fairness along with empathy are fundamental human traits, deeply rooted in our genetics. If it wasn't for these traits, we might not even be able to live amongst each other. And as a reporter, I know you can get in so deep, listening to and documenting all sides of the story, searching for the truth, that you don't even know what your own opinion is. I know because I've done it. And because we as a species cannot live long, cannot long endure without objective facts, unelaborated and unvarnished, it can be argued they still and will always matter. We need truth. Perhaps especially from journalism, which, when practiced well, can help us see each other and ourselves more honestly, tell us what we need to know to be smarter citizens, show us how to live healthier and more connected lives, and even warn us when we need to keep ourselves and our loved ones safe from danger. Post-truth? Really? We do seem to be experiencing a loss of credibility, a demise in the face of a rising tide of lies, in our ability to trust what we're told are objective facts are either objective or facts. Where does the information that's sowing this distrust and confusion come from? And what is it doing to us and the quality of our relationships with each other? Instead of a Walter Cronkite today, i.e., someone who a significant number of people trust, we are exposed to an overwhelming number of sources of information on multiple platforms, working around the clock to get our attention, some motivated to purposely manipulate us with lies and propaganda, some inept, shelling out incomplete, misleading or poorly-sourced information and some doing exemplary reporting but still doubted almost as much for any mistakes or perceived bias. The net impact of all of this is a chaotic overload of competing, conflicting and confusing information. And while our brains are truly excellent at collecting data, we're not always so great at remembering where we got it. So what we learn from a trusted source can easily get jumbled up in our brains with what we read on a website, saw in a tweet or a video posted on Facebook or heard from a pundit speculating on cable television. If you ever saw the David Bowie movie "The Man Who Fell to Earth" - I sometimes feel we're all in that scene in which he's watching a huge wall of TV monitors, each one tuned to a different channel, and suddenly, he can't take it anymore, and he starts yelling, "Get out of my mind, all of you!" Bet you didn't expect a David Bowie reference today. (Laughter) Perhaps never before have so many consumed so much news and yet have been so woefully misinformed. When, in this swirling chaos, can we be certain the information we need or want to know is accurate? The internet is an abyss as well as a wonderland. It mirrors the darkest dark in us and the brightest light of humanity and all there is in between. And because of it, no matter what comes next in journalism, there now seems no doubt that you and me and every one of us must become a better editor. So here, from one journalist's playbook, are some tried and true strategies that might up your game. Focus on defense and develop a skill for listening to both sides of a story even if it pains you. Realize - (Applause) Realize virtually every source wants a story told as he or she sees it. That means even seemingly good, honest people can tell you just the facts that support their point of view, sometimes leaving out key details. They might even distort the facts, purposely misdirect you or even out-and-out lie. Ask yourself, "What's the motivating force for this source to tell the story?" And could that motivation be influencing the story that you're getting? Then ask, "Is this source in a position, having been an eyewitness or having some expertise, to even know what is true?" Or is he or she wasting your time with speculation? And because even eyewitnesses and experts can get it wrong, you have to seek out sources from other points of view and then critically examine their motivations and credibility as well. Rarely is the truth one-sided; it tends to be nuanced. (Applause) And it's not always fair. But you may never find it unless you search fairly, with a mind that is truly open. And then, even if you think you have a balanced view of the story, you have to reexamine the facts and motivations and reputations of your sources one more time to make sure you weren't played or manipulated. And if your sources are anonymous, you better check and double check again. It is exhausting, but after this Sherlock Holmes-ing, you usually get the facts that people need to know to make up their own minds. This is Journalism 101, how we're trained in journalism schools to work in defense of truth. Why are even long-trusted news organizations that know how to gather the facts vulnerable to attacks on their credibility? Journalism tends to be vulnerable because of the enormous power of credible information. When we believe the same story, we can find a common purpose and work together. This is what has made humans an unstoppable force throughout our history. The historian Yuval Harari suggests this is why we are the only human species to survive when once there were at least six and why we've risen from the middle of the animal kingdom, once huddled around fires in fear of being eaten, to now the top, having the power to decide what species live or die, and how we ourselves will evolve from here. This power to move people is why everyone wants to control the narrative, why truth is fought over and is the victim, usually the first victim, especially in war. It's why journalists, as messengers of truth, are physically attacked in some parts of the world and even killed. At the same time, unfortunately, journalism is not like mathematics, in which two plus two is always four. Journalism is by humans, about humans and for humans and so is inherently as fallible as humans and as vulnerable to criticism. Add to that, the job is to ask prying questions, to push past the norms of good manners for honest answers, and then to race to report stories that can be controversial, embarrassing or infuriating. If you want to be popular, don't be a journalist. (Laughter) Of course, it doesn't help journalism's credibility when it's under constant attack by political leaders in the United States and around the world. (Applause) It doesn't help that emerging technologies have eliminated or diminished hundreds of local newspapers around the country and have failed, so far, to replace them with anything close to the same quality and range of credible reporting. (Applause) But perhaps what is making journalism most vulnerable is that in this industry shift, some media executives, struggling to keep making money for their corporate owners, are pressuring journalists to make choices that weaken their credibility. The pressure for profits is one reason we have witnessed the stunning growth of openly biased news coverage, especially on cable television, where not everyone who is telling us the news is actually a journalist. Some are advocates with political agendas, some are activists, some are former political operatives, and some are what were once called "opinionaters," people whose profession is to give their opinions and theories. So now I'm the one yelling at the television set: "Just give me the facts! Stop trying to tell us what to think!" (Applause) Opinion, thoughtful and supported with facts, has an important place in journalism, but it is not news. Thus, allowing viewers to think it's news, to fail to differentiate it, is fundamentally dishonest. News is not left or right; it's based on facts that are either right or wrong. (Applause) And for the record, ranting from any point of view is not journalism. Besides, it has serious side effects: it makes you look a little nuts. (Laughter) In the quest for profits, corporate owners are punching holes through the long-standing wall protecting journalists from corporate meddling. In some companies, the wall is crumbling. I have heard a request from corporate executives to kill a news story. I have seen a media company's advertising side try to get products placed in a news broadcast. In some companies, the wall appears to be collapsing. Recently, the nation's largest broadcaster, Sinclair Broadcasting Group, which owns and operates more than 190 stations, engaged in corporate manipulation when it required dozens of anchors to read a script the company had provided. The push for profits is also pressuring journalists to muddy their judgment with worries about reaching clicks, ratings and circulation goals. This can affect the decisions they make about what stories to cover, what interviews to do and how headlines and teasers should be written. The public is not stupid. It can sense these motives in the work and the hype. It knows the truth is in trouble. How do we make things right and defend our access to accurate, verifiable reporting, which according to our nation's Founding Fathers, our democracy needs to survive? We need a renaissance in journalism. (Applause) And it is actually possible that it is already beginning. We can see some of our nation's newspapers and magazines, in spite of everything, leading a rebirth, doubling down on serious, competitive and groundbreaking shoe-leather journalism, working to tell all the nuances of the stories they're covering, including both domestic and foreign. Our citizens are awakening to the reasons journalism is vital in a democracy. They're reminded by the movies "Spotlight" and "The Post," and they're increasingly demanding and supporting quality work, and in some cases, they are even donating to the Committee to Protect Journalists. And journalists can be seen increasingly standing up to corporate pressures, including at the Denver Post and at Sinclair TV stations. They're also pushing across platforms to do smarter and more impactful reporting and balanced stories. And in some newsrooms, editors are reviving investigative reporting. (Applause) Credibility lost is never fully regained. But what survives can be protected, and new bridges can be built by the journalists still to come. For that to happen, for news organizations to better endure attacks on their credibility, journalists must be able to work with one motive: the public good. Corporate owners and executives must know how to stay in their lane and out of influencing what and how stories are covered. Investors and advertisers will need to stop pressuring journalists to be their pot of gold and do what's right for this country: fund excellence and get out of the way. Editors and executive producers will have to fight harder against the blurring between opinion and news until all the stories we need to know, not just the ones or the one that might increase ratings and clicks. (Applause) Technologists should realize they are not journalists; they are platform creators and owners

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
news organizations 3
pressuring journalists 3
public good 2
objective facts 2
david bowie 2
double check 2
corporate owners 2
executive producers 2



Important Words


  1. ability
  2. absolute
  3. abyss
  4. access
  5. accurate
  6. activists
  7. add
  8. advertisers
  9. advertising
  10. advocates
  11. affect
  12. afternoon
  13. agendas
  14. agree
  15. alarm
  16. allowing
  17. america
  18. anchors
  19. ancient
  20. animal
  21. ann
  22. anonymous
  23. answers
  24. anymore
  25. appears
  26. applause
  27. argued
  28. arguments
  29. attack
  30. attacked
  31. attacks
  32. attention
  33. awakening
  34. balanced
  35. based
  36. beginning
  37. beliefs
  38. bet
  39. bias
  40. biased
  41. biblical
  42. blurring
  43. bowie
  44. boy
  45. brains
  46. bridge
  47. bridges
  48. brightest
  49. broadcast
  50. broadcaster
  51. broadcasting
  52. brothers
  53. built
  54. cable
  55. call
  56. called
  57. cared
  58. career
  59. cases
  60. challenging
  61. changed
  62. channel
  63. chaos
  64. chaotic
  65. check
  66. cheers
  67. choices
  68. circulation
  69. citizens
  70. civil
  71. clicks
  72. clock
  73. close
  74. collapsing
  75. collecting
  76. comfortable
  77. committee
  78. common
  79. companies
  80. company
  81. compelling
  82. competing
  83. competitive
  84. conflicting
  85. confused
  86. confusing
  87. confusion
  88. connected
  89. conservative
  90. constant
  91. consumed
  92. control
  93. controversial
  94. core
  95. corporate
  96. country
  97. counts
  98. cover
  99. coverage
  100. covered
  101. covering
  102. creators
  103. credibility
  104. credible
  105. critically
  106. criticism
  107. cronkite
  108. crumbling
  109. dad
  110. danger
  111. dark
  112. darkest
  113. data
  114. daughter
  115. david
  116. day
  117. debate
  118. decide
  119. decisions
  120. deep
  121. deeply
  122. defend
  123. defense
  124. define
  125. demanding
  126. demise
  127. democracy
  128. denver
  129. dependably
  130. details
  131. determined
  132. develop
  133. die
  134. differentiate
  135. diminished
  136. dinner
  137. dishonest
  138. disrespecting
  139. distort
  140. distrust
  141. documenting
  142. domestic
  143. donating
  144. double
  145. doubling
  146. doubt
  147. doubted
  148. dozens
  149. easily
  150. eat
  151. eaten
  152. editor
  153. editors
  154. eliminated
  155. embarrassing
  156. emerging
  157. emotion
  158. empathy
  159. endure
  160. engaged
  161. enormous
  162. era
  163. evening
  164. evidence
  165. evolve
  166. examine
  167. excellence
  168. excellent
  169. executive
  170. executives
  171. exemplary
  172. exhausting
  173. exists
  174. expect
  175. experiencing
  176. expertise
  177. experts
  178. exposed
  179. eyebrow
  180. eyewitness
  181. eyewitnesses
  182. face
  183. facebook
  184. fact
  185. facts
  186. fail
  187. failed
  188. fair
  189. fairness
  190. fallible
  191. fathers
  192. fear
  193. feel
  194. fell
  195. fight
  196. figure
  197. financial
  198. find
  199. finger
  200. fires
  201. focus
  202. force
  203. foreign
  204. fought
  205. founding
  206. fubar
  207. fucked
  208. fully
  209. fund
  210. fundamental
  211. fundamentally
  212. game
  213. gather
  214. genetics
  215. give
  216. goals
  217. gold
  218. good
  219. great
  220. greater
  221. groundbreaking
  222. group
  223. growth
  224. happen
  225. happening
  226. harari
  227. harder
  228. headlines
  229. healthier
  230. hear
  231. heard
  232. hearing
  233. historian
  234. history
  235. holes
  236. honest
  237. honestly
  238. huddled
  239. huge
  240. human
  241. humanity
  242. humans
  243. hundreds
  244. hype
  245. idea
  246. impact
  247. impactful
  248. impartial
  249. important
  250. including
  251. incomplete
  252. increase
  253. increasingly
  254. industry
  255. inept
  256. influencing
  257. influential
  258. information
  259. informed
  260. infuriating
  261. inherently
  262. internet
  263. interviews
  264. investigative
  265. investors
  266. job
  267. journalism
  268. journalist
  269. journalists
  270. judgment
  271. jumbled
  272. key
  273. kill
  274. killed
  275. kingdom
  276. lane
  277. largest
  278. laughter
  279. launch
  280. leaders
  281. leading
  282. learn
  283. leaving
  284. left
  285. liberation
  286. lie
  287. lies
  288. light
  289. listened
  290. listening
  291. live
  292. lives
  293. local
  294. long
  295. loss
  296. lost
  297. lot
  298. loud
  299. loved
  300. magazines
  301. making
  302. man
  303. manipulate
  304. manipulated
  305. manipulation
  306. manners
  307. mathematics
  308. matter
  309. means
  310. meddling
  311. media
  312. messengers
  313. middle
  314. military
  315. mind
  316. minds
  317. mirrors
  318. misdirect
  319. misinformed
  320. misleading
  321. mistakes
  322. money
  323. monitors
  324. morning
  325. motivated
  326. motivating
  327. motivation
  328. motivations
  329. motive
  330. motives
  331. mouth
  332. move
  333. movements
  334. movie
  335. movies
  336. muddy
  337. multiple
  338. narrative
  339. navy
  340. nervous
  341. net
  342. news
  343. newspapers
  344. newsrooms
  345. norms
  346. noticed
  347. nuanced
  348. nuances
  349. number
  350. nuts
  351. objective
  352. offended
  353. offers
  354. open
  355. openly
  356. operates
  357. operatives
  358. opinion
  359. opinionated
  360. opinions
  361. organizations
  362. overdressed
  363. overload
  364. overwhelming
  365. owners
  366. owns
  367. pains
  368. paper
  369. parts
  370. people
  371. perceived
  372. personal
  373. philosophers
  374. phrase
  375. physically
  376. pick
  377. place
  378. plates
  379. platform
  380. platforms
  381. playbook
  382. played
  383. point
  384. points
  385. political
  386. politically
  387. popular
  388. position
  389. post
  390. posted
  391. pot
  392. pound
  393. power
  394. practiced
  395. president
  396. pressure
  397. pressures
  398. pressuring
  399. problem
  400. producers
  401. products
  402. profession
  403. profits
  404. propaganda
  405. protect
  406. protected
  407. protecting
  408. protesters
  409. prying
  410. public
  411. puff
  412. punching
  413. pundit
  414. purpose
  415. purposely
  416. push
  417. pushing
  418. quality
  419. quest
  420. questions
  421. race
  422. radio
  423. raised
  424. range
  425. ranting
  426. rarely
  427. ratings
  428. reaching
  429. react
  430. read
  431. realize
  432. reason
  433. reasons
  434. rebirth
  435. recognition
  436. record
  437. red
  438. reexamine
  439. reference
  440. regained
  441. relationships
  442. remembering
  443. reminded
  444. renaissance
  445. replace
  446. report
  447. reporter
  448. reporters
  449. reporting
  450. reputations
  451. request
  452. required
  453. requires
  454. respect
  455. respond
  456. reveal
  457. reviving
  458. rights
  459. risen
  460. rising
  461. rooted
  462. safe
  463. scene
  464. schools
  465. science
  466. script
  467. search
  468. searching
  469. seek
  470. seemingly
  471. sees
  472. sense
  473. set
  474. settle
  475. shaking
  476. shaping
  477. shelling
  478. sherlock
  479. shift
  480. shoes
  481. shouting
  482. show
  483. side
  484. sides
  485. significant
  486. sinclair
  487. single
  488. sisters
  489. sitting
  490. skill
  491. smarter
  492. solomon
  493. source
  494. sources
  495. sowing
  496. species
  497. speculating
  498. speculation
  499. spite
  500. spreading
  501. stage
  502. standing
  503. starts
  504. states
  505. stations
  506. stay
  507. stop
  508. stories
  509. story
  510. strategies
  511. struck
  512. struggling
  513. stunning
  514. stupid
  515. subjective
  516. substituting
  517. suddenly
  518. suggesting
  519. suggests
  520. support
  521. supported
  522. supporting
  523. survive
  524. survives
  525. swear
  526. swirling
  527. table
  528. teasers
  529. technologies
  530. technologists
  531. television
  532. telling
  533. theories
  534. thinking
  535. thoughtful
  536. tide
  537. time
  538. times
  539. today
  540. told
  541. tone
  542. top
  543. trained
  544. traits
  545. trouble
  546. true
  547. trust
  548. trusted
  549. trustworthy
  550. truth
  551. tumultuous
  552. tuned
  553. tv
  554. tweet
  555. ultimately
  556. unbiased
  557. uncertain
  558. unelaborated
  559. united
  560. unstoppable
  561. unvarnished
  562. verifiable
  563. victim
  564. video
  565. vietnam
  566. view
  567. viewers
  568. virtually
  569. vital
  570. voice
  571. vote
  572. vulnerable
  573. wall
  574. walter
  575. war
  576. warn
  577. wasting
  578. watch
  579. watched
  580. watching
  581. watergate
  582. weaken
  583. website
  584. win
  585. wishing
  586. witnessed
  587. woefully
  588. wondered
  589. wonderland
  590. word
  591. words
  592. wore
  593. work
  594. working
  595. world
  596. worried
  597. worries
  598. worth
  599. written
  600. wrong
  601. yelling
  602. yuval