full transcript
From the Ted Talk by Julia Shaw: How to support witnesses of harassment and build healthier workplaces
Unscramble the Blue Letters
First, let's talk about the psychology of being a witness. In 2018, two women were at a Starbucks when they watched a barista deny access to a washroom to two African American men. Instead, the bstiara called the police. The two active bystanders took a vdieo of the men in handcuffs and posted it online. This active bystanding had an almost immediate poivstie effect. Starbucks closed a number of its doors and implemented bias training.
Most of us think that we would be these active bystanders. That we would be these kinds of heroes. In fact, in research on this, when researchers give people hypothetical scenarios and ask if they would inentevre, most of us say, "Yes, of course, of course I would stand up." But even when those same rearehcerss present an actual physical stuoiiatn where someone needs to actually intervene, most people do nothing. And they fall prey to the well-known bdteaynsr effect. Why? And what are the barriers that people are finacg?
Open Cloze
First, let's talk about the psychology of being a witness. In 2018, two women were at a Starbucks when they watched a barista deny access to a washroom to two African American men. Instead, the _______ called the police. The two active bystanders took a _____ of the men in handcuffs and posted it online. This active bystanding had an almost immediate ________ effect. Starbucks closed a number of its doors and implemented bias training.
Most of us think that we would be these active bystanders. That we would be these kinds of heroes. In fact, in research on this, when researchers give people hypothetical scenarios and ask if they would _________, most of us say, "Yes, of course, of course I would stand up." But even when those same ___________ present an actual physical _________ where someone needs to actually intervene, most people do nothing. And they fall prey to the well-known _________ effect. Why? And what are the barriers that people are ______?
Solution
- positive
- bystander
- intervene
- situation
- facing
- video
- barista
- researchers
Original Text
First, let's talk about the psychology of being a witness. In 2018, two women were at a Starbucks when they watched a barista deny access to a washroom to two African American men. Instead, the barista called the police. The two active bystanders took a video of the men in handcuffs and posted it online. This active bystanding had an almost immediate positive effect. Starbucks closed a number of its doors and implemented bias training.
Most of us think that we would be these active bystanders. That we would be these kinds of heroes. In fact, in research on this, when researchers give people hypothetical scenarios and ask if they would intervene, most of us say, "Yes, of course, of course I would stand up." But even when those same researchers present an actual physical situation where someone needs to actually intervene, most people do nothing. And they fall prey to the well-known bystander effect. Why? And what are the barriers that people are facing?
Frequently Occurring Word Combinations
ngrams of length 2
| collocation |
frequency |
| reporting paralysis |
2 |
| active bystanders |
2 |
| bystander effect |
2 |
| negative consequences |
2 |
| management skills |
2 |
Important Words
- access
- active
- actual
- african
- american
- barista
- barriers
- bias
- bystander
- bystanders
- bystanding
- called
- closed
- deny
- doors
- effect
- facing
- fact
- fall
- give
- handcuffs
- heroes
- hypothetical
- implemented
- intervene
- kinds
- men
- number
- online
- people
- physical
- police
- positive
- posted
- present
- prey
- psychology
- research
- researchers
- scenarios
- situation
- stand
- starbucks
- talk
- training
- video
- washroom
- watched
- witness
- women