full transcript

From the Ted Talk by Tim Brown: Designers -- think big!

Unscramble the Blue Letters


We can take this idea of participation perhaps to its logical conclusion and say that design may have its greatest impact when it's taken out of the hands of designers and put into the hands of everyone. nrseus and practitioners at U.S. hhetarcale system Kaiser Permanente study the topic of imrovinpg the patient ereexpcnie, and particularly focused on the way that they exchange knowledge and cnahge sihft. Through a prgoarm of observational research, brainstorming new solutions and rapid piypoorttng, they've developed a completely new way to change shift.

They went from retreating to the nurse's siotatn to discuss the various states and needs of patients, to developing a system that heaneppd on the ward in front of patients, using a simple software tool. By doing this they borguht the time that they were away from patients down from 40 minutes to 12 minutes, on average. They increased patient confidence and nurse happiness. When you multiply that by all the nurses in all the wards in 40 hospitals in the system, it resulted, actually, in a pretty big impact.

Open Cloze


We can take this idea of participation perhaps to its logical conclusion and say that design may have its greatest impact when it's taken out of the hands of designers and put into the hands of everyone. ______ and practitioners at U.S. __________ system Kaiser Permanente study the topic of _________ the patient __________, and particularly focused on the way that they exchange knowledge and ______ _____. Through a _______ of observational research, brainstorming new solutions and rapid ___________, they've developed a completely new way to change shift.

They went from retreating to the nurse's _______ to discuss the various states and needs of patients, to developing a system that ________ on the ward in front of patients, using a simple software tool. By doing this they _______ the time that they were away from patients down from 40 minutes to 12 minutes, on average. They increased patient confidence and nurse happiness. When you multiply that by all the nurses in all the wards in 40 hospitals in the system, it resulted, actually, in a pretty big impact.

Solution


  1. nurses
  2. brought
  3. prototyping
  4. program
  5. change
  6. healthcare
  7. station
  8. happened
  9. experience
  10. improving
  11. shift

Original Text


We can take this idea of participation perhaps to its logical conclusion and say that design may have its greatest impact when it's taken out of the hands of designers and put into the hands of everyone. Nurses and practitioners at U.S. healthcare system Kaiser Permanente study the topic of improving the patient experience, and particularly focused on the way that they exchange knowledge and change shift. Through a program of observational research, brainstorming new solutions and rapid prototyping, they've developed a completely new way to change shift.

They went from retreating to the nurse's station to discuss the various states and needs of patients, to developing a system that happened on the ward in front of patients, using a simple software tool. By doing this they brought the time that they were away from patients down from 40 minutes to 12 minutes, on average. They increased patient confidence and nurse happiness. When you multiply that by all the nurses in all the wards in 40 hospitals in the system, it resulted, actually, in a pretty big impact.

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
design thinking 12
bit easier 2
bigger impact 2
great western 2
designer glasses 2
basic ideas 2
developing world 2
welfare state 2
change shift 2


Important Words


  1. average
  2. big
  3. brainstorming
  4. brought
  5. change
  6. completely
  7. conclusion
  8. confidence
  9. design
  10. designers
  11. developed
  12. developing
  13. discuss
  14. exchange
  15. experience
  16. focused
  17. front
  18. greatest
  19. hands
  20. happened
  21. happiness
  22. healthcare
  23. hospitals
  24. idea
  25. impact
  26. improving
  27. increased
  28. kaiser
  29. knowledge
  30. logical
  31. minutes
  32. multiply
  33. nurse
  34. nurses
  35. observational
  36. participation
  37. patient
  38. patients
  39. permanente
  40. practitioners
  41. pretty
  42. program
  43. prototyping
  44. put
  45. rapid
  46. research
  47. resulted
  48. retreating
  49. shift
  50. simple
  51. software
  52. solutions
  53. states
  54. station
  55. study
  56. system
  57. time
  58. tool
  59. topic
  60. ward
  61. wards