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From the Ted Talk by WorkLife with Adam Grant: Navigating career turbulence

Unscramble the Blue Letters

When I was a little little kid, I was a four years old on my first airplane ride and we got to go up front in the cockpit because you could kind of do that back then. And it was. Totally dark, no moon over the Atlantic oacen, there is like a billion stars in the sky and I went back and told my mom I wanted to be a stewardess and my mom, to her credit, she wasn't. Honey, you might want to think about being a pilot. And there you go. That's what I wnaetd to do from then on. sarohn plsreser has flown lots of different kinds of airplanes since then, including fighter jets. She was the first woman in the US Air Force to fly the F-16. It's just always been the coolest looking airplane, that bubble canopy and the big engine. And it has the highest tolerance, which is nine times the froce of gravity on the earth, which is significant. It can do anything. Sheeran's had an extraordinary career sninnpag more than three decdeas. But recently, after 14 years as a ploit with Southwest Airlines, she hit a particularly bad patch of tbnuelurce. Her whole industry did. I was the cipaatn who always brought, like chocolate for the fgihlt attendants, and I'd go give them some calohctoe, even if it's bsakferat time, it's OK to have chocolate for breakfast. Here you go. And that changed my first flight after we kind of really understood what was going on with ciovd. We had a bnuch of those corlox wipes. So I took those to the flight attendants instead. I'm like, hey, anybody wants some wipes. The pandemic had a catastrophic impact on the airline industry and Southwest eventually offered buyouts. I hadn't even really thguhot about my retenrmiet mmneot yet because I had 10 more years to fly and I wasn't planning on leaving. But after some serious reflection, she csohe to retire. So we're a cpolue of hundred that retired in the same two week period, which is unheard of. Despite all the turbulence, Sharon knows she's lucky she looked beyond the horizon to a new career. More on that later. But for now, buckle up. Ladies, gentlemen, this is Captain Pressor speaking. I know it's been a little bit turbulent, especially in the economy, but it's going to smooth out. Thanks for listening with us today. I'm Adam Grant and this is work like my podcast with the TED Radio Collective. I'm an organizational psychologist. I study how to make work, not suck. In this show. I take you inside the mndis of fascinating people to help us rethink how we work, lead and live today, navigating career turbulence, thanks to Morgan Stanley for sponsoring this episode. You know what turbulence flees like on an arnlpaie. You had some natsy wind and everything is out of your control. You've probably faced that kind of turbulence in your career, too, when your job, your wapckrloe or your inutsdry is changing dramatically around you and you feel powerless to shape it. The current pandemic has compounded that disturbance on a massive scale. In the face of uncertainty, we often freeze up. Researchers call it a threat, rigidity, response. When we feel powerless to counter the threats around us, our thinking becomes constrained. We hang on for dear life, stop taking risks and play it safe. The past year has left us all rnceaitg to dramatic change. But psychologists find that when we encounter turbulence, instead of pushing harder against the headwinds, we're generally better off tilting our rudder and charting a new course. In other words, expanding your tnknihig at exactly the moment when all your instincts are telling you to lock it down tight. I was in my 40s and I worked in the mortgage division. When all of this mortgage business hit and they laid off the entire division in jnicovslakle in 2009, Erin Scott had been working for a bank in Florida for 14 years when he lost his job during the recession. He started looking for a new job in finance. I would estimate that suelry I applied for at least two hundred jobs. I think I have like three interviews in that whole time as more time passed without any callbacks and became more open to exploring other rloes and for lower pay as long as they were in state your station for one particular kind of fish. But in time when you start casting your net a whole lot wider feeling dcjeteed. aoran finally started looking out of sttae, which would have meant leaving his etinre family behind. My berohtr, my sister, my mom and dad, they're all right there. When you talk about moving to California from Florida, that's you know, that's a desperate move. But something's, you know, something's got to give here. I couldn't find another job to save my life. Aaron spent two and a half years looking for full time work. He had a newborn son, so his financial responsibilities were goriwng. And just when you thought things couldn't get any worse, his wife had a stroke. This is the most driven woman I know. And when you see that kind of person sttniig in a wheelchair, I just felt the wihget of the world had this little boy. You're thinking, my wife looks to me, my son looks to me, what am I going to do? I just finally I went to another room and I just closed door and I just kind of had a little pity party. What is a pity party? Well, I didn't want to say I ceird, but that's what I did. With so much out of his control in that moment, Aaron found a way to take some of the control back. Instead of focusing narrowly on the mortgage industry, Aaron broadened his lens. He found a part time job as a substitute teacher to pay the bills, which was a resourceful move, an example of what psychologists call being proactive. Be proactive can be really annoying aicvde, it isn't about working harder or taking the bull by the horns or whatever your ngginag uncle keeps telling you to do, you're probably doing that already. It means doing what you can to change the ccnsrciuamte rather than grinding against it, identifying the ways, large or small, that you can exert some control in an out of control situation. It turned out that Aaron loved teaching. A few years later, he ended up ptnivoig it into his current career, where he's helping others learn from his earlier setback. I work at a nearby prison, Hamilton Correctional Institution. Aaron now hleps people navigate one of the biggest headwinds iliaambnge time in prison. What Aaron's learned about how formerly incarcerated people re-enter society has implications for adapting to all kinds of turbulence, from being downsized to being domteed to having a gap on your rsumee. People who have spnet time in prison faced mjaor obstacles when they're trying to land a job. Employers are often hesitant to give them an opportunity. If they look you up and they find out you are really into some bad stuff, sometimes that's the end of it. They're just going to pass on you. Aaron choaecs his students to call out the elephant in the room. I made some very poor decisions. I've paid for that. I've made a lot of changes in my life. I would really appreciate the opportunity. Why do you think it's important, Aaron, to address the elephant in the room and actually talk about it directly? The number one thing is you control the narrative to some derege when you do that. Controlling the narrative, this is a key strategy for being proactive in the face of career turbulence, crafting a story about how a headwind has made you stronger or better. Research dorasmeentts that in the job search, sex offenders are better off owning their mistakes than making excuses. Your headwinds may be lgiehtr than time behind bars. Maybe you lost a job that was a bad fit, or you took time off to care for a child or a sick family member. Or maybe you have a physical or psychological disability that prospective employers wrongly jugde. And although it's illegal to discriminate against people with disabilities, employers have biases. In a series of studies, people with disabilities were raetd more favorably if they brought them up at the beginning of an interview rather than waiting until the end or concealing them ahtgeletor. Psychologist find that in the face of setbacks, taking charge of the narrative doesn't just signal to others that you're in control. fnmoirg a sorty can also boost your own motivation and build your confidence to overcome past struggles and move forward in the future. When Aaron was searching for a job, he dceeidd to take this principle a step further, he started proactively asking interviewers to call out the elephant in the room to tell him what his disadvantages were. Well, first, I want to thank you for aloiwlng me to come in and seapk with you. I'm very interested in this position. Is there anything in this interview or perhaps on my résumé that might give you pause about considering me for the position? Part of what I think is so clever about asking that question is even if it doesn't get you the job today, you learn something potentially for the next interview. That's exactly right. I did laern from that interview sometimes, but I learn it helps me get the job that is the right job for me here in advance. Doesn't mean you have to take it, but it does mean you can weigh it. Sometimes there's a little nugegt in there that will help you. This is another form of proactivity in the face of turbulence, seeking feedback by asking what your limitations are and how you can improve, you don't just get to peek inside the black box of how to get that job, that connection or that coveted project. You also get in a sense of control to address the issues that may be preventing you from getting an opportunity. But people won't always tell you what you can do better. And sometimes you can't even get your foot in the door to ask them, you know, all those YouTube videos that you watch and all those things that interrupt you and jam their way into your face. I do those. Dallas McGlaughlin started building weteibss as a tegaeenr and taught himself how to do SEO secrah engnie optimization. You know, when you direct people doing Google searches to a particular website, like what? Those pop up ads you're always aioivndg. Dallas got so good at SEO mretkanig that he dprpoed out of music college to do it full time and for a few years that's what he did. But when Dallas decided he wanted to work for a big ancgey, not having a formal degree became a major dvndtasgaiae. It meant nobody was looking at his resume and prescreening tools and tgehlnoocy that just siphoned me or filtered me out. I just wasn't even pianssg those checks and bnlaeacs. Remember, I dropped out of college to go do this. I just knew that I could do that better than anybody stepping out of a college with a communications degree. When you faced a headwind, you need support. If you're like most people, your instinct is to reach out to your strong ties, the people you know well and trsut to have your back. But research has shown that you're more likely to get a job through weak ties. Your more distant acquaintances, they travel in different circles and have access to a broader pool of cnonnoecits and idaes, which puts them in a better piistoon to open up new optpntieroius. Sadly, the people who need those ties the most are the least likely to reach out to them. Research reveals that when their jobs are under threat, people with lower social clsas tend to narrow their networks. While people with higher status tend to bdreaon their networks, they recah beyond the inner ccrlie, which actually turns out to be a way of changing course when the going is rough and it's something we should spruopt everyone to do. Or if you want to be really proactive, you can expand your neotrwk to include ctolmpee strangers. That's what dlalas did, he came up with a plan to recruit the rceterirus into his network. He took the same CEO marketing skills he'd been using to actatrt cstruemos, except now he trtaeged employers first. He built a wbitese for himself. Next, he made a list of every notable person in the Phoenix agency etcseyosm CEOs, CFOs, marketing directors, you name it. And then he made paid search ads targeting each of them. So let's say you're an executive named John Smith and you're Googling yourself because you have nothing better to do. You type your name into Google. And the very first result that pops up says, hey, John Smith, I'm Dallas mihgcullan. I'm a digital marketing expert and I really want to work for your company. Click here to find out why I bllasicay turned the entire hiring process around and I sptepod sending resumes. This is so clever. So wait a minute. How many people actually followed up and how many people ignored it? I only targeted maybe 12. And I heard from for the very first follow up I got, they said, please stop doing this. I don't like it because they didn't like the fact that you were so eefvitcfe in advertising that you were able to annoy them and ctaree them out a little. Yeah. You know, it's also me screening them out if they don't like what I'm doing and they clearly don't understand the value in what I just did. And they're not going to be able to properly utilize me within their organization. I don't want to work there anyway. The fourth one, they were just like, come into the office, you're hired, you're in. We don't need we want to have a job opening. Wow. So you went from over 100 to four out of 12 interested in at least learning more about you to 100 percent seccsus rate once you got an interview. Yeah, and that was it. Dallas found a proactive way to showcase his skills specific to the felid. Instead of going to the recruiters, he tnreud the tables and brought the recruiters to him. This kind of initiative can help you expand your network and access to new opportunities to. A few years ago, I got a cold email from a web designer. She sent me a mock up of how she thought my homepage should be redesigned. I wasn't even looking for a chngae, but she did such a graet job that I hreid her on the spot. Not everyone will have time to experiment like this, but if you can mganae it, it's a piornmisg way to proactively change the situation. There's evidence that side hustles can boost our engagement and performance in our full time jobs, and sometimes they even become a career. Go do that thing that excites you. If you are an architect, go draw blueprints. If you're an auto mieacnhc, go fix everybody's cars. And if you do that long enough and you do it well enough, somebody is going to notcie. Captain Sharon Pressler could have cosehn to stay in aviation, but once the airline industry starts furloughing now, there's a glut of pilots, right. Because everybody kind of tries to take a step back and go. So I'll go back to being an itstuncror. Well, gsues what? Everybody else is trying to go back to being an instructor, and there's just not the demand. The more she thought about it, the more she started to reframe the dnsbrtaucie as an opportunity to take off in an entirely new direction. This whole covid mess and the wreck that the airline industry has become right now for me was an unexpected ointporptuy. So I'm back in school. I'm getting a master's in psychology with an emphasis on coaching young adults and help them successfully transition to alhoodtud. And it's just something I wanted to. I've been interested in for a while and mentoring kind of program, although I will miss flying at Southwest. I'm excited about it. It's a big change, but I'm excited about it. In the face of the storm confronting the airline industry, Sharon changed course, something the pandemic and recession are forcing all of us to do in varying degrees. piermer grappling with uncertainty. We tend to focus on what's right in front of us, our strong ties and our next move. But what is turbulence mean in the long term to forecast what might happen to your future career? You can learn something from looking to the past. More on that after the break. OK, this is going to be a different kind of ad, I play a personal role in selecting the sponsors for this podcast because they all have interesting cultures of their own. Today, we're going inside the workplace at Morgan Stanley. For many people, morning routines often include a good cup of coffee and for the team members at Morgan Stanley's global headquarters in tiems Square, the cofefe comes with a special pairing. We stick together and be kind to each other, love each other, respect each other, and everything is going to be fine. Do you meet Edith and Angela? They run a coffee cart together in the heart of New York City. I met my wife in bsrlnilvowe, Texas, too many yreas ago, a long time ago, 1975, 75 75. On a typical morning, they head into the city at two 45 a.m. to set up the coffee cart. They've spent a lfiiemte together in that cart. She can be on the docket. I like to talk that much. Over the years, they've gotten to know their customers. He's very good in kipneeg track of the orders. And I am with the names Mr. Mackey lkies. He has a lot coffee and a large coffee. You know, that's the standard order from one of their regulars, Mike Buckin Burger. If I happen to be running late and there's more than like one prsoen waiting and I realize I don't have time, it kind of just destroys the morning. It goes beyond them just knowing your order and having it ready for you. So as soon as you see them, it's a huge smile. It was my frotaive part about going to the New York office. No offense to my cleuoegals. Mike works at Morgan Stanley. When he did a stint in Hong Kong, eitdh and Angelo would check in on him. I always describe them. They're the parents of the blcok and they, you know, intecrat with you that way. They're looking out for you guys as as kids. It does feel like that. Like all of us, Edith and Angelo's world was turned upside down in March. Twenty tentwy. They started to notice people wearing masks and talking about working from home with a mass of the people coming from people with a mask and etc. . And I said, what's going on here? People say, well, I want to stay home to work. And then we thought that we've got a problem there. I start getting worried. As New York City shut down, their entire livelihood was now in question. My cgleoluae Ercan sent an email to three of us and the subject was either Sant'Angelo and the body was, what are we going to do? In New York? Street vendors were excluded from pandemic relief pragmros. So Mike sprang into action. He helped him set up a Venmo account and emoepeyls from Morgan stenlay rilaled together to contribute. Then they oigraeznd a virtual breakfast with Edith and Angelo to coellct donations, and it just slnowelabd from there. We were very surprised. We were amazed. Like I say, we knew that they came by not that much. And we continue paying all our bills. And I'm telling us today it it's amazing. It's amazing. Amazing. I found in my research that cultures of giving don't just start from the top down. They often grow from the bottom up. Morgan Stanley employees ended up raiinsg enough money to support Edith and Angela over the past year, but it didn't end there. They've now provided financial support to thousands of food vendors in New York City during the pandemic. For Mike and his colleagues, giving back is deeply emdebded in the Morgan Stanley culture. It's always been first class business in a first class way, but also sunipptrog the communities we operate in. You know, this all happened because of how we felt about them. We you know, we just can't believe how much they do for us. These more people. You're not small people to them. You matter to them. At Morgan Stanley, giving back as a core value, a central part of their culture globally. They live that commitment through long litsang partnerships, community based delivery and engaging their best asset. Their people learn more at Morgan Stanley Dotcom giving back. Turbulence in an individual caerer is tough to navigate, but right now, literally millions of people are all struggling with a massvie upheaval all at once and one that inherently lasts a long time. Bad economic cionnoidts make everything in our lives feel unstable and out of our control. Millions of jobs have been lost through the pandemic and molinlis more are at risk. People of color, especially those in lower paid jobs and without college degrees, have suffered the most. Research shows that job loss doesn't just create financial strain. It also increases the risk of depression, anxiety and marital problems and undermines our sense of coortnl and confidence. If you haven't lost your job, you still may be fieenlg job insecurity, which has been linked to negative mental and physical health outcomes. There's even evidence that economic itieurncsy recudes our pain tolerance. But just as chaos doesn't mean we've lost all control, a moment of huge upheaval like this one doesn't mean everything is lost. roeniesscs can sphae careers in ways that are profound and ponrodufly surprising, we don't yet know the outcome of this recession because we're still in it, but we can look to past recessions for wisdom to guide us through our current journey. Just ask elmiy bcnaihe. I would submit job after job after application after application and would hear nothing. Occasionally I get an interview and I find out eight other people were being interviewed and it was really nvere wkrciang. It took an entire year to get a full time job. In 2001, Emily had just graduated with her bachelor's degree in psychology when she lived through her first of three recessions, the dotcom bust. During the boom of the late 90s, there was just an incredible snsee of entitlement of what's the wrlod going to offer me? Should I start my own company? Will I be a millionaire? By twenty five etiactepoxns that were insane. And you fast forward two years to my class and it just it had completely changed. You know, you go to college, you spend all this mnoey and you think when you come out, I'm going to have some options. And then that historical moment, I really didn't. That was true for many, many other people gtnraadiug in that time and certainly true for many people graduating right now. Emily knows it's true now because she studied it as an organizational behavior professor at Emory utnsiveriy. Emily is one of the world's foremost experts on the pshgoclyoy of recessions. Do you ever have these horrible moments, given what you study where you say, well, you know, when bad things happen, I get good research out of it? You know, certainly during the Great Recession, I thought that, but not now. Now I'm like, enough. Good. OK, so you're not a bad person anymore? No, I was in graduate school and I've reformed. Emily had a front row seat to the dotcom fallout of 2001, and she observed similar patterns in new graduates during the Great Recession of 2009. That was when the world fell apart. You could feel it everywhere, you could feel it walking around New York and when all those folks started graduating the class of 2009, there were so many articles about how they were just doomed. This was a generation that I completely had the rug peulld out from under them. The research that was available about recessions was ounimos. A setback at the start of a career cast a long soahdw. People who graduated in recessions continued to earn less. A decade later, it's not only that you seuffr now, but that you will also cnuotnie to suffer, at least financially, for a long time to come. But it isn't all bad news. As Emily looked around her in 2009, she saw a strange pattern. One thing that really struck me was that so many people were expressing gratitude. These people had just been dealt this really tough hand. And yet again and again, I kept hearing people say, I'm so grateful I got this job. It's not what I hoped for. But, you know, it's a place to start. And there is very little data on it, at least from a site pepeisrvtce. She was familiar with a csiaslc study of Olympic athletes on the podium. brnzoe medalists looked happier than silver medalists. The poor silver medalist were diitnapespod . I almost won a gold. The bronze mlesadit felt lcuky. At least I got a medal. Emily wondered if something similar would hold for recession graduates. I found that people who graduated when the economy was doing worse, even though they were 10 or 15 or even 20 years out of those initial experiences, they were more satisfied with their cnerrut job than people who graduated in good economic times. At some of the sounds like good news, provided we can get reemployed, it seems like your data would sgeusgt we're going to be happier with our jobs and more likely to appreciate them. Yeah, this is the first surprise poeple who start their careers in a recession may feel less entitled to the pcferet job and more gftrueal to be employed. I don't mean to diminish the very serious and real oetbslacs that people who are graduating, but any recession face, but that there may be sort of this long term silver lining if you take your silver lining of people being more satisfied with their jobs. I worry that that's going to open the door for leaders to exploit them, that people who might have exited cplteoelmy asuibve or toxic workplace will stay because they say, hey, I'm lucky to have a job. Is that a risk? Absolutely. I worry about that, too. You may be at risk of tolerating circumstances which you wouldn't tolerate if you would come of age in better ecionomc times. And why does it last? I'm thinking about the coommn findnig that we apadt pretty qcilkuy to our circumstances and sartt to get used to them. So why in 10 or 15 or 20 years after the rciseoesn is over, am I still thankful for having a job? Usually when people get their first jobs, it's in this peiord of life cellad the ibsmnosieparle years. Most people are binignneg to fogre an identity outside of their families and their ciuiemnomts and trying to figure out their place in the world. And attitudes tend to be quite malabelle during this period. What's going on in the world, whether economically, politically, culturally, tends to help shape those attitudes in ways that mirror what's hnienppag at that moment. And after this critical period, attitudes don't tend to change that much. The indelible mark of the recession doesn't just affect us individually. It can have a mnigenaful icpmat on leaders and end up shaping entire organizations. It's very difficult for people who are graduating recessions to avoid kind of the humbling adversity that that type of eiomvnnernt presents. This brings us to a second sirrsupe and some more long term good news despite the short term headwinds in my data. I find that people who come of age in recessions tend to be less narcissistic in terms of how they pay themselves versus how their top leaders within their company are paid. Those who come of age in recessions and then become leaders of ozaroninatigs are less entitled knowing what it's like to stlggure. These CEOs seem to care more for employees and behave less silfeshly. They become proactive about taking rinlisipbtsoey. In one study, Emily decrvsoeid that CEOs who luanhced their careers in a recession were less likely to backdate their stock options to miizaxme their value. In other wrods, they were less likely to cheat, which is possibly the opposite of what you'd expect from a person who came of age while struggling. The people who tend to cheat are actually the people who are doing really well. A lot of ctneahig comes from entitlement or a belief that somebody deserves a better outcome or that nobody will notice. And I'll get a. So when you look into your crystal ball, then I don't want one of those, I beg to differ based on your findings in 20 or 30 years when people who are just starting out their career become CEOs. Does that mean we're going to see more servant leaders, more givers than takers? I would certainly hope so, based on what we've seen in the past. There are some reasons for optimism in the long run, the chaos we live through can make people stronger and better in a very real way in terms of how they mitigate the urtnicnetay associated with bad economic times. One, I think very positive way is through connecting with other people. This tendency for connectivity brings us to one last surprise from Emily's studies. During moments of uncertainty, but especially economic uncertainty, we tend to rntihek our relationships with others. We become less individualistic and more civically minded. Emily has found an ingenious way to measure that through pop music. When we're struggling through bad economic times, we're drawn to different lycirs in pulpaor American music, you're more likely to see first person plarul pronouns like we us. Whereas in really good economic times, you see a lot of first person pronouns like me, mine I when you think of what's often called the greatest generation, the generation that came of age either in the Great dioespesrn or World War Two, it's been argued again and again that this is the most civically minded generation. I do think we will see that going forward in the current generation. Another way, Emily measured iiddilnivausm was by looking at Social Security data to see what parents name their kids during good and bad economic times. Emily found that when the economy is doing well, parents are more likely to give their kids unique names. I'm looking at you. Blue Ivy, when the economy is struggling, parents choose from a smaller set of more common names, which are often biblical names. It used to be in the 1950s when out of 15 boys would receive the most common name. Fast forward to 2013. And now it's one out of snevety five boys receive the most common name of their birth year, if you take this idea of increasing communal ortietnioan, decreasing individualism seriously, would you also anticipate that we're going to see more caring and more supportive work rhspieoltnais in the next couple of decades? The findings that I have looked at suggests that, yes, right. To the extent that people are less nsistriacisc, they would also manifest in positive ways in the interpersonal level. We can all agree that recessions are terrible in the srhot term for so many rasenos. But in the long term, having experienced their own struggles, lareeds in the future may be less entitled, more honest and more caring toward employees. And in the meantime, we all may be more community focused. But during a recession, there's a darker side to this. It really depends on who your community is. There tends to be greater fondness for people within one's own gurop and often, not always, but often that comes at the expense of how people pceievre and taret people who are not a part of their anger. Xenophobia is higher. Treatment of itamrimgns is worse. All these different manifestations of prejudice. The evidence shows that recessions have unequal efectfs along racial lines. You know, the wage gap between black and white workers, well, Emily found that it grows during recessions. She also discovered that recessions change people's attitudes about race. Her recsaerh shows that withe people are more likely to reoprt that inequality between races is natural and normal in the wake of a recession. We need to understand how to overcome this ingroup bias and broaden people's circles of crocenn to movtiate them to care about helping those who have been most disadvantaged. Dismantling these biases is so important that we'll be devoting two episodes to it this sesoan. Stay tuned. When you hit turbulence, it can be hard to see the way forward, it can help to look backward. What we see when we do that is that the lessons we learn in these hard times will shape our jobs and our cultures for the long haul. Some of those effects are negative and we have to be vigilant to counteract. Some of them are surprisingly positive. A gimmelr of light up ahead. We also see that in the bumpiest or most chaotic moments are connections with each other are more ipnrmotat than ever, and it's up to us to be proactive about not only reaching out to our networks, but expanding them. If we're thoughtful about it, we have the opportunity to stcik the landing, to come through turbulence, more open, more hneost and more connected than before. Next time on work life and also it's exhausting. Oh, my God. Sometimes I just want to agree to disagree or don't agree to disagree. The keys to solving conflicts at work and at home are often hinidg in plain sight wrpoekacls hosted by me, Adam Grant. The show is produced by TED with Transmitter Media. Our team includes Colin Alby's creditcard, Dan O'Donnell, Constanza Kaieda, Chris riutebsenn, Michelle Quinn, Bambam canhg and Adam Thielen. This episode was produced by Joe Angelena. Our show is mixed by Require Our Fact Checkers. Paul Dabic Original misuc by Hartsdale Sue and Alison Layton borwn had stories pecudrod by Pineapple sertet Studios sceipal thanks to our sponsors linked in Logitech, mraogn Stanley, S&P and vozerin for their research, thanks to teams including Beristain Threat, Rigidity, Sharon parekr and Proactivity cnoine Weinberg on the job search. Brett Lyons on dclisonsig szgtamiteid identities. Jamie Pennebaker on forming a story. Sue Ashford on pcariotv feedback seeking and job insecurity. Mark Granovetter on Weeks's Tarnya met in a narrowing versus broadening networks. hdsuon sessions on side Hustle's Rick Priced on job loss and Lisa Kahn and how recessions acffet ceraers. As brilliant as this is, I think you're slipping because I just Googled myself and there was not an ad by you to be on my podcast and maybe I'm getting complacent.

Open Cloze

When I was a little little kid, I was a four years old on my first airplane ride and we got to go up front in the cockpit because you could kind of do that back then. And it was. Totally dark, no moon over the Atlantic _____, there is like a billion stars in the sky and I went back and told my mom I wanted to be a stewardess and my mom, to her credit, she wasn't. Honey, you might want to think about being a pilot. And there you go. That's what I ______ to do from then on. ______ ________ has flown lots of different kinds of airplanes since then, including fighter jets. She was the first woman in the US Air Force to fly the F-16. It's just always been the coolest looking airplane, that bubble canopy and the big engine. And it has the highest tolerance, which is nine times the _____ of gravity on the earth, which is significant. It can do anything. Sheeran's had an extraordinary career ________ more than three _______. But recently, after 14 years as a _____ with Southwest Airlines, she hit a particularly bad patch of __________. Her whole industry did. I was the _______ who always brought, like chocolate for the ______ attendants, and I'd go give them some _________, even if it's _________ time, it's OK to have chocolate for breakfast. Here you go. And that changed my first flight after we kind of really understood what was going on with _____. We had a _____ of those ______ wipes. So I took those to the flight attendants instead. I'm like, hey, anybody wants some wipes. The pandemic had a catastrophic impact on the airline industry and Southwest eventually offered buyouts. I hadn't even really _______ about my __________ ______ yet because I had 10 more years to fly and I wasn't planning on leaving. But after some serious reflection, she _____ to retire. So we're a ______ of hundred that retired in the same two week period, which is unheard of. Despite all the turbulence, Sharon knows she's lucky she looked beyond the horizon to a new career. More on that later. But for now, buckle up. Ladies, gentlemen, this is Captain Pressor speaking. I know it's been a little bit turbulent, especially in the economy, but it's going to smooth out. Thanks for listening with us today. I'm Adam Grant and this is work like my podcast with the TED Radio Collective. I'm an organizational psychologist. I study how to make work, not suck. In this show. I take you inside the _____ of fascinating people to help us rethink how we work, lead and live today, navigating career turbulence, thanks to Morgan Stanley for sponsoring this episode. You know what turbulence _____ like on an ________. You had some _____ wind and everything is out of your control. You've probably faced that kind of turbulence in your career, too, when your job, your _________ or your ________ is changing dramatically around you and you feel powerless to shape it. The current pandemic has compounded that disturbance on a massive scale. In the face of uncertainty, we often freeze up. Researchers call it a threat, rigidity, response. When we feel powerless to counter the threats around us, our thinking becomes constrained. We hang on for dear life, stop taking risks and play it safe. The past year has left us all ________ to dramatic change. But psychologists find that when we encounter turbulence, instead of pushing harder against the headwinds, we're generally better off tilting our rudder and charting a new course. In other words, expanding your ________ at exactly the moment when all your instincts are telling you to lock it down tight. I was in my 40s and I worked in the mortgage division. When all of this mortgage business hit and they laid off the entire division in ____________ in 2009, Erin Scott had been working for a bank in Florida for 14 years when he lost his job during the recession. He started looking for a new job in finance. I would estimate that ______ I applied for at least two hundred jobs. I think I have like three interviews in that whole time as more time passed without any callbacks and became more open to exploring other _____ and for lower pay as long as they were in state your station for one particular kind of fish. But in time when you start casting your net a whole lot wider feeling ________. _____ finally started looking out of _____, which would have meant leaving his ______ family behind. My _______, my sister, my mom and dad, they're all right there. When you talk about moving to California from Florida, that's you know, that's a desperate move. But something's, you know, something's got to give here. I couldn't find another job to save my life. Aaron spent two and a half years looking for full time work. He had a newborn son, so his financial responsibilities were _______. And just when you thought things couldn't get any worse, his wife had a stroke. This is the most driven woman I know. And when you see that kind of person _______ in a wheelchair, I just felt the ______ of the world had this little boy. You're thinking, my wife looks to me, my son looks to me, what am I going to do? I just finally I went to another room and I just closed door and I just kind of had a little pity party. What is a pity party? Well, I didn't want to say I _____, but that's what I did. With so much out of his control in that moment, Aaron found a way to take some of the control back. Instead of focusing narrowly on the mortgage industry, Aaron broadened his lens. He found a part time job as a substitute teacher to pay the bills, which was a resourceful move, an example of what psychologists call being proactive. Be proactive can be really annoying ______, it isn't about working harder or taking the bull by the horns or whatever your _______ uncle keeps telling you to do, you're probably doing that already. It means doing what you can to change the ____________ rather than grinding against it, identifying the ways, large or small, that you can exert some control in an out of control situation. It turned out that Aaron loved teaching. A few years later, he ended up ________ it into his current career, where he's helping others learn from his earlier setback. I work at a nearby prison, Hamilton Correctional Institution. Aaron now _____ people navigate one of the biggest headwinds __________ time in prison. What Aaron's learned about how formerly incarcerated people re-enter society has implications for adapting to all kinds of turbulence, from being downsized to being _______ to having a gap on your ______. People who have _____ time in prison faced _____ obstacles when they're trying to land a job. Employers are often hesitant to give them an opportunity. If they look you up and they find out you are really into some bad stuff, sometimes that's the end of it. They're just going to pass on you. Aaron _______ his students to call out the elephant in the room. I made some very poor decisions. I've paid for that. I've made a lot of changes in my life. I would really appreciate the opportunity. Why do you think it's important, Aaron, to address the elephant in the room and actually talk about it directly? The number one thing is you control the narrative to some ______ when you do that. Controlling the narrative, this is a key strategy for being proactive in the face of career turbulence, crafting a story about how a headwind has made you stronger or better. Research ____________ that in the job search, sex offenders are better off owning their mistakes than making excuses. Your headwinds may be _______ than time behind bars. Maybe you lost a job that was a bad fit, or you took time off to care for a child or a sick family member. Or maybe you have a physical or psychological disability that prospective employers wrongly _____. And although it's illegal to discriminate against people with disabilities, employers have biases. In a series of studies, people with disabilities were _____ more favorably if they brought them up at the beginning of an interview rather than waiting until the end or concealing them __________. Psychologist find that in the face of setbacks, taking charge of the narrative doesn't just signal to others that you're in control. _______ a _____ can also boost your own motivation and build your confidence to overcome past struggles and move forward in the future. When Aaron was searching for a job, he _______ to take this principle a step further, he started proactively asking interviewers to call out the elephant in the room to tell him what his disadvantages were. Well, first, I want to thank you for ________ me to come in and _____ with you. I'm very interested in this position. Is there anything in this interview or perhaps on my résumé that might give you pause about considering me for the position? Part of what I think is so clever about asking that question is even if it doesn't get you the job today, you learn something potentially for the next interview. That's exactly right. I did _____ from that interview sometimes, but I learn it helps me get the job that is the right job for me here in advance. Doesn't mean you have to take it, but it does mean you can weigh it. Sometimes there's a little ______ in there that will help you. This is another form of proactivity in the face of turbulence, seeking feedback by asking what your limitations are and how you can improve, you don't just get to peek inside the black box of how to get that job, that connection or that coveted project. You also get in a sense of control to address the issues that may be preventing you from getting an opportunity. But people won't always tell you what you can do better. And sometimes you can't even get your foot in the door to ask them, you know, all those YouTube videos that you watch and all those things that interrupt you and jam their way into your face. I do those. Dallas McGlaughlin started building ________ as a ________ and taught himself how to do SEO ______ ______ optimization. You know, when you direct people doing Google searches to a particular website, like what? Those pop up ads you're always ________. Dallas got so good at SEO _________ that he _______ out of music college to do it full time and for a few years that's what he did. But when Dallas decided he wanted to work for a big ______, not having a formal degree became a major ____________. It meant nobody was looking at his resume and prescreening tools and __________ that just siphoned me or filtered me out. I just wasn't even _______ those checks and ________. Remember, I dropped out of college to go do this. I just knew that I could do that better than anybody stepping out of a college with a communications degree. When you faced a headwind, you need support. If you're like most people, your instinct is to reach out to your strong ties, the people you know well and _____ to have your back. But research has shown that you're more likely to get a job through weak ties. Your more distant acquaintances, they travel in different circles and have access to a broader pool of ___________ and _____, which puts them in a better ________ to open up new _____________. Sadly, the people who need those ties the most are the least likely to reach out to them. Research reveals that when their jobs are under threat, people with lower social _____ tend to narrow their networks. While people with higher status tend to _______ their networks, they _____ beyond the inner ______, which actually turns out to be a way of changing course when the going is rough and it's something we should _______ everyone to do. Or if you want to be really proactive, you can expand your _______ to include ________ strangers. That's what ______ did, he came up with a plan to recruit the __________ into his network. He took the same CEO marketing skills he'd been using to _______ _________, except now he ________ employers first. He built a _______ for himself. Next, he made a list of every notable person in the Phoenix agency _________ CEOs, CFOs, marketing directors, you name it. And then he made paid search ads targeting each of them. So let's say you're an executive named John Smith and you're Googling yourself because you have nothing better to do. You type your name into Google. And the very first result that pops up says, hey, John Smith, I'm Dallas __________. I'm a digital marketing expert and I really want to work for your company. Click here to find out why I _________ turned the entire hiring process around and I _______ sending resumes. This is so clever. So wait a minute. How many people actually followed up and how many people ignored it? I only targeted maybe 12. And I heard from for the very first follow up I got, they said, please stop doing this. I don't like it because they didn't like the fact that you were so _________ in advertising that you were able to annoy them and ______ them out a little. Yeah. You know, it's also me screening them out if they don't like what I'm doing and they clearly don't understand the value in what I just did. And they're not going to be able to properly utilize me within their organization. I don't want to work there anyway. The fourth one, they were just like, come into the office, you're hired, you're in. We don't need we want to have a job opening. Wow. So you went from over 100 to four out of 12 interested in at least learning more about you to 100 percent _______ rate once you got an interview. Yeah, and that was it. Dallas found a proactive way to showcase his skills specific to the _____. Instead of going to the recruiters, he ______ the tables and brought the recruiters to him. This kind of initiative can help you expand your network and access to new opportunities to. A few years ago, I got a cold email from a web designer. She sent me a mock up of how she thought my homepage should be redesigned. I wasn't even looking for a ______, but she did such a _____ job that I _____ her on the spot. Not everyone will have time to experiment like this, but if you can ______ it, it's a _________ way to proactively change the situation. There's evidence that side hustles can boost our engagement and performance in our full time jobs, and sometimes they even become a career. Go do that thing that excites you. If you are an architect, go draw blueprints. If you're an auto ________, go fix everybody's cars. And if you do that long enough and you do it well enough, somebody is going to ______. Captain Sharon Pressler could have ______ to stay in aviation, but once the airline industry starts furloughing now, there's a glut of pilots, right. Because everybody kind of tries to take a step back and go. So I'll go back to being an __________. Well, _____ what? Everybody else is trying to go back to being an instructor, and there's just not the demand. The more she thought about it, the more she started to reframe the ___________ as an opportunity to take off in an entirely new direction. This whole covid mess and the wreck that the airline industry has become right now for me was an unexpected ___________. So I'm back in school. I'm getting a master's in psychology with an emphasis on coaching young adults and help them successfully transition to _________. And it's just something I wanted to. I've been interested in for a while and mentoring kind of program, although I will miss flying at Southwest. I'm excited about it. It's a big change, but I'm excited about it. In the face of the storm confronting the airline industry, Sharon changed course, something the pandemic and recession are forcing all of us to do in varying degrees. _______ grappling with uncertainty. We tend to focus on what's right in front of us, our strong ties and our next move. But what is turbulence mean in the long term to forecast what might happen to your future career? You can learn something from looking to the past. More on that after the break. OK, this is going to be a different kind of ad, I play a personal role in selecting the sponsors for this podcast because they all have interesting cultures of their own. Today, we're going inside the workplace at Morgan Stanley. For many people, morning routines often include a good cup of coffee and for the team members at Morgan Stanley's global headquarters in _____ Square, the ______ comes with a special pairing. We stick together and be kind to each other, love each other, respect each other, and everything is going to be fine. Do you meet Edith and Angela? They run a coffee cart together in the heart of New York City. I met my wife in ___________, Texas, too many _____ ago, a long time ago, 1975, 75 75. On a typical morning, they head into the city at two 45 a.m. to set up the coffee cart. They've spent a ________ together in that cart. She can be on the docket. I like to talk that much. Over the years, they've gotten to know their customers. He's very good in _______ track of the orders. And I am with the names Mr. Mackey _____. He has a lot coffee and a large coffee. You know, that's the standard order from one of their regulars, Mike Buckin Burger. If I happen to be running late and there's more than like one ______ waiting and I realize I don't have time, it kind of just destroys the morning. It goes beyond them just knowing your order and having it ready for you. So as soon as you see them, it's a huge smile. It was my ________ part about going to the New York office. No offense to my __________. Mike works at Morgan Stanley. When he did a stint in Hong Kong, _____ and Angelo would check in on him. I always describe them. They're the parents of the _____ and they, you know, ________ with you that way. They're looking out for you guys as as kids. It does feel like that. Like all of us, Edith and Angelo's world was turned upside down in March. Twenty ______. They started to notice people wearing masks and talking about working from home with a mass of the people coming from people with a mask and etc. . And I said, what's going on here? People say, well, I want to stay home to work. And then we thought that we've got a problem there. I start getting worried. As New York City shut down, their entire livelihood was now in question. My _________ Ercan sent an email to three of us and the subject was either Sant'Angelo and the body was, what are we going to do? In New York? Street vendors were excluded from pandemic relief ________. So Mike sprang into action. He helped him set up a Venmo account and _________ from Morgan _______ _______ together to contribute. Then they _________ a virtual breakfast with Edith and Angelo to _______ donations, and it just __________ from there. We were very surprised. We were amazed. Like I say, we knew that they came by not that much. And we continue paying all our bills. And I'm telling us today it it's amazing. It's amazing. Amazing. I found in my research that cultures of giving don't just start from the top down. They often grow from the bottom up. Morgan Stanley employees ended up _______ enough money to support Edith and Angela over the past year, but it didn't end there. They've now provided financial support to thousands of food vendors in New York City during the pandemic. For Mike and his colleagues, giving back is deeply ________ in the Morgan Stanley culture. It's always been first class business in a first class way, but also __________ the communities we operate in. You know, this all happened because of how we felt about them. We you know, we just can't believe how much they do for us. These more people. You're not small people to them. You matter to them. At Morgan Stanley, giving back as a core value, a central part of their culture globally. They live that commitment through long _______ partnerships, community based delivery and engaging their best asset. Their people learn more at Morgan Stanley Dotcom giving back. Turbulence in an individual ______ is tough to navigate, but right now, literally millions of people are all struggling with a _______ upheaval all at once and one that inherently lasts a long time. Bad economic __________ make everything in our lives feel unstable and out of our control. Millions of jobs have been lost through the pandemic and ________ more are at risk. People of color, especially those in lower paid jobs and without college degrees, have suffered the most. Research shows that job loss doesn't just create financial strain. It also increases the risk of depression, anxiety and marital problems and undermines our sense of _______ and confidence. If you haven't lost your job, you still may be _______ job insecurity, which has been linked to negative mental and physical health outcomes. There's even evidence that economic __________ _______ our pain tolerance. But just as chaos doesn't mean we've lost all control, a moment of huge upheaval like this one doesn't mean everything is lost. __________ can _____ careers in ways that are profound and __________ surprising, we don't yet know the outcome of this recession because we're still in it, but we can look to past recessions for wisdom to guide us through our current journey. Just ask _____ _______. I would submit job after job after application after application and would hear nothing. Occasionally I get an interview and I find out eight other people were being interviewed and it was really _____ ________. It took an entire year to get a full time job. In 2001, Emily had just graduated with her bachelor's degree in psychology when she lived through her first of three recessions, the dotcom bust. During the boom of the late 90s, there was just an incredible _____ of entitlement of what's the _____ going to offer me? Should I start my own company? Will I be a millionaire? By twenty five ____________ that were insane. And you fast forward two years to my class and it just it had completely changed. You know, you go to college, you spend all this _____ and you think when you come out, I'm going to have some options. And then that historical moment, I really didn't. That was true for many, many other people __________ in that time and certainly true for many people graduating right now. Emily knows it's true now because she studied it as an organizational behavior professor at Emory __________. Emily is one of the world's foremost experts on the __________ of recessions. Do you ever have these horrible moments, given what you study where you say, well, you know, when bad things happen, I get good research out of it? You know, certainly during the Great Recession, I thought that, but not now. Now I'm like, enough. Good. OK, so you're not a bad person anymore? No, I was in graduate school and I've reformed. Emily had a front row seat to the dotcom fallout of 2001, and she observed similar patterns in new graduates during the Great Recession of 2009. That was when the world fell apart. You could feel it everywhere, you could feel it walking around New York and when all those folks started graduating the class of 2009, there were so many articles about how they were just doomed. This was a generation that I completely had the rug ______ out from under them. The research that was available about recessions was _______. A setback at the start of a career cast a long ______. People who graduated in recessions continued to earn less. A decade later, it's not only that you ______ now, but that you will also ________ to suffer, at least financially, for a long time to come. But it isn't all bad news. As Emily looked around her in 2009, she saw a strange pattern. One thing that really struck me was that so many people were expressing gratitude. These people had just been dealt this really tough hand. And yet again and again, I kept hearing people say, I'm so grateful I got this job. It's not what I hoped for. But, you know, it's a place to start. And there is very little data on it, at least from a site ___________. She was familiar with a _______ study of Olympic athletes on the podium. ______ medalists looked happier than silver medalists. The poor silver medalist were ____________ . I almost won a gold. The bronze ________ felt _____. At least I got a medal. Emily wondered if something similar would hold for recession graduates. I found that people who graduated when the economy was doing worse, even though they were 10 or 15 or even 20 years out of those initial experiences, they were more satisfied with their _______ job than people who graduated in good economic times. At some of the sounds like good news, provided we can get reemployed, it seems like your data would _______ we're going to be happier with our jobs and more likely to appreciate them. Yeah, this is the first surprise ______ who start their careers in a recession may feel less entitled to the _______ job and more ________ to be employed. I don't mean to diminish the very serious and real _________ that people who are graduating, but any recession face, but that there may be sort of this long term silver lining if you take your silver lining of people being more satisfied with their jobs. I worry that that's going to open the door for leaders to exploit them, that people who might have exited __________ _______ or toxic workplace will stay because they say, hey, I'm lucky to have a job. Is that a risk? Absolutely. I worry about that, too. You may be at risk of tolerating circumstances which you wouldn't tolerate if you would come of age in better ________ times. And why does it last? I'm thinking about the ______ _______ that we _____ pretty _______ to our circumstances and _____ to get used to them. So why in 10 or 15 or 20 years after the _________ is over, am I still thankful for having a job? Usually when people get their first jobs, it's in this ______ of life ______ the ______________ years. Most people are _________ to _____ an identity outside of their families and their ___________ and trying to figure out their place in the world. And attitudes tend to be quite _________ during this period. What's going on in the world, whether economically, politically, culturally, tends to help shape those attitudes in ways that mirror what's _________ at that moment. And after this critical period, attitudes don't tend to change that much. The indelible mark of the recession doesn't just affect us individually. It can have a __________ ______ on leaders and end up shaping entire organizations. It's very difficult for people who are graduating recessions to avoid kind of the humbling adversity that that type of ___________ presents. This brings us to a second ________ and some more long term good news despite the short term headwinds in my data. I find that people who come of age in recessions tend to be less narcissistic in terms of how they pay themselves versus how their top leaders within their company are paid. Those who come of age in recessions and then become leaders of _____________ are less entitled knowing what it's like to ________. These CEOs seem to care more for employees and behave less _________. They become proactive about taking ______________. In one study, Emily __________ that CEOs who ________ their careers in a recession were less likely to backdate their stock options to ________ their value. In other _____, they were less likely to cheat, which is possibly the opposite of what you'd expect from a person who came of age while struggling. The people who tend to cheat are actually the people who are doing really well. A lot of ________ comes from entitlement or a belief that somebody deserves a better outcome or that nobody will notice. And I'll get a. So when you look into your crystal ball, then I don't want one of those, I beg to differ based on your findings in 20 or 30 years when people who are just starting out their career become CEOs. Does that mean we're going to see more servant leaders, more givers than takers? I would certainly hope so, based on what we've seen in the past. There are some reasons for optimism in the long run, the chaos we live through can make people stronger and better in a very real way in terms of how they mitigate the ___________ associated with bad economic times. One, I think very positive way is through connecting with other people. This tendency for connectivity brings us to one last surprise from Emily's studies. During moments of uncertainty, but especially economic uncertainty, we tend to _______ our relationships with others. We become less individualistic and more civically minded. Emily has found an ingenious way to measure that through pop music. When we're struggling through bad economic times, we're drawn to different ______ in _______ American music, you're more likely to see first person ______ pronouns like we us. Whereas in really good economic times, you see a lot of first person pronouns like me, mine I when you think of what's often called the greatest generation, the generation that came of age either in the Great __________ or World War Two, it's been argued again and again that this is the most civically minded generation. I do think we will see that going forward in the current generation. Another way, Emily measured _____________ was by looking at Social Security data to see what parents name their kids during good and bad economic times. Emily found that when the economy is doing well, parents are more likely to give their kids unique names. I'm looking at you. Blue Ivy, when the economy is struggling, parents choose from a smaller set of more common names, which are often biblical names. It used to be in the 1950s when out of 15 boys would receive the most common name. Fast forward to 2013. And now it's one out of _______ five boys receive the most common name of their birth year, if you take this idea of increasing communal ___________, decreasing individualism seriously, would you also anticipate that we're going to see more caring and more supportive work _____________ in the next couple of decades? The findings that I have looked at suggests that, yes, right. To the extent that people are less ____________, they would also manifest in positive ways in the interpersonal level. We can all agree that recessions are terrible in the _____ term for so many _______. But in the long term, having experienced their own struggles, _______ in the future may be less entitled, more honest and more caring toward employees. And in the meantime, we all may be more community focused. But during a recession, there's a darker side to this. It really depends on who your community is. There tends to be greater fondness for people within one's own _____ and often, not always, but often that comes at the expense of how people ________ and _____ people who are not a part of their anger. Xenophobia is higher. Treatment of __________ is worse. All these different manifestations of prejudice. The evidence shows that recessions have unequal _______ along racial lines. You know, the wage gap between black and white workers, well, Emily found that it grows during recessions. She also discovered that recessions change people's attitudes about race. Her ________ shows that _____ people are more likely to ______ that inequality between races is natural and normal in the wake of a recession. We need to understand how to overcome this ingroup bias and broaden people's circles of _______ to ________ them to care about helping those who have been most disadvantaged. Dismantling these biases is so important that we'll be devoting two episodes to it this ______. Stay tuned. When you hit turbulence, it can be hard to see the way forward, it can help to look backward. What we see when we do that is that the lessons we learn in these hard times will shape our jobs and our cultures for the long haul. Some of those effects are negative and we have to be vigilant to counteract. Some of them are surprisingly positive. A _______ of light up ahead. We also see that in the bumpiest or most chaotic moments are connections with each other are more _________ than ever, and it's up to us to be proactive about not only reaching out to our networks, but expanding them. If we're thoughtful about it, we have the opportunity to _____ the landing, to come through turbulence, more open, more ______ and more connected than before. Next time on work life and also it's exhausting. Oh, my God. Sometimes I just want to agree to disagree or don't agree to disagree. The keys to solving conflicts at work and at home are often ______ in plain sight __________ hosted by me, Adam Grant. The show is produced by TED with Transmitter Media. Our team includes Colin Alby's creditcard, Dan O'Donnell, Constanza Kaieda, Chris __________, Michelle Quinn, Bambam _____ and Adam Thielen. This episode was produced by Joe Angelena. Our show is mixed by Require Our Fact Checkers. Paul Dabic Original _____ by Hartsdale Sue and Alison Layton _____ had stories ________ by Pineapple ______ Studios _______ thanks to our sponsors linked in Logitech, ______ Stanley, S&P and _______ for their research, thanks to teams including Beristain Threat, Rigidity, Sharon ______ and Proactivity ______ Weinberg on the job search. Brett Lyons on __________ ___________ identities. Jamie Pennebaker on forming a story. Sue Ashford on ________ feedback seeking and job insecurity. Mark Granovetter on Weeks's Tarnya met in a narrowing versus broadening networks. ______ sessions on side Hustle's Rick Priced on job loss and Lisa Kahn and how recessions ______ _______. As brilliant as this is, I think you're slipping because I just Googled myself and there was not an ad by you to be on my podcast and maybe I'm getting complacent.

Solution

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suggest
treat
abusive
impact
chang
finding
website
meaningful
great
rubenstein
conditions
proactiv
narcissistic
raising
retirement
lucky
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Original Text

When I was a little little kid, I was a four years old on my first airplane ride and we got to go up front in the cockpit because you could kind of do that back then. And it was. Totally dark, no moon over the Atlantic Ocean, there is like a billion stars in the sky and I went back and told my mom I wanted to be a stewardess and my mom, to her credit, she wasn't. Honey, you might want to think about being a pilot. And there you go. That's what I wanted to do from then on. Sharon Pressler has flown lots of different kinds of airplanes since then, including fighter jets. She was the first woman in the US Air Force to fly the F-16. It's just always been the coolest looking airplane, that bubble canopy and the big engine. And it has the highest tolerance, which is nine times the force of gravity on the earth, which is significant. It can do anything. Sheeran's had an extraordinary career spanning more than three decades. But recently, after 14 years as a pilot with Southwest Airlines, she hit a particularly bad patch of turbulence. Her whole industry did. I was the captain who always brought, like chocolate for the flight attendants, and I'd go give them some chocolate, even if it's breakfast time, it's OK to have chocolate for breakfast. Here you go. And that changed my first flight after we kind of really understood what was going on with covid. We had a bunch of those Clorox wipes. So I took those to the flight attendants instead. I'm like, hey, anybody wants some wipes. The pandemic had a catastrophic impact on the airline industry and Southwest eventually offered buyouts. I hadn't even really thought about my retirement moment yet because I had 10 more years to fly and I wasn't planning on leaving. But after some serious reflection, she chose to retire. So we're a couple of hundred that retired in the same two week period, which is unheard of. Despite all the turbulence, Sharon knows she's lucky she looked beyond the horizon to a new career. More on that later. But for now, buckle up. Ladies, gentlemen, this is Captain Pressor speaking. I know it's been a little bit turbulent, especially in the economy, but it's going to smooth out. Thanks for listening with us today. I'm Adam Grant and this is work like my podcast with the TED Radio Collective. I'm an organizational psychologist. I study how to make work, not suck. In this show. I take you inside the minds of fascinating people to help us rethink how we work, lead and live today, navigating career turbulence, thanks to Morgan Stanley for sponsoring this episode. You know what turbulence feels like on an airplane. You had some nasty wind and everything is out of your control. You've probably faced that kind of turbulence in your career, too, when your job, your workplace or your industry is changing dramatically around you and you feel powerless to shape it. The current pandemic has compounded that disturbance on a massive scale. In the face of uncertainty, we often freeze up. Researchers call it a threat, rigidity, response. When we feel powerless to counter the threats around us, our thinking becomes constrained. We hang on for dear life, stop taking risks and play it safe. The past year has left us all reacting to dramatic change. But psychologists find that when we encounter turbulence, instead of pushing harder against the headwinds, we're generally better off tilting our rudder and charting a new course. In other words, expanding your thinking at exactly the moment when all your instincts are telling you to lock it down tight. I was in my 40s and I worked in the mortgage division. When all of this mortgage business hit and they laid off the entire division in Jacksonville in 2009, Erin Scott had been working for a bank in Florida for 14 years when he lost his job during the recession. He started looking for a new job in finance. I would estimate that surely I applied for at least two hundred jobs. I think I have like three interviews in that whole time as more time passed without any callbacks and became more open to exploring other roles and for lower pay as long as they were in state your station for one particular kind of fish. But in time when you start casting your net a whole lot wider feeling dejected. Aaron finally started looking out of state, which would have meant leaving his entire family behind. My brother, my sister, my mom and dad, they're all right there. When you talk about moving to California from Florida, that's you know, that's a desperate move. But something's, you know, something's got to give here. I couldn't find another job to save my life. Aaron spent two and a half years looking for full time work. He had a newborn son, so his financial responsibilities were growing. And just when you thought things couldn't get any worse, his wife had a stroke. This is the most driven woman I know. And when you see that kind of person sitting in a wheelchair, I just felt the weight of the world had this little boy. You're thinking, my wife looks to me, my son looks to me, what am I going to do? I just finally I went to another room and I just closed door and I just kind of had a little pity party. What is a pity party? Well, I didn't want to say I cried, but that's what I did. With so much out of his control in that moment, Aaron found a way to take some of the control back. Instead of focusing narrowly on the mortgage industry, Aaron broadened his lens. He found a part time job as a substitute teacher to pay the bills, which was a resourceful move, an example of what psychologists call being proactive. Be proactive can be really annoying advice, it isn't about working harder or taking the bull by the horns or whatever your nagging uncle keeps telling you to do, you're probably doing that already. It means doing what you can to change the circumstance rather than grinding against it, identifying the ways, large or small, that you can exert some control in an out of control situation. It turned out that Aaron loved teaching. A few years later, he ended up pivoting it into his current career, where he's helping others learn from his earlier setback. I work at a nearby prison, Hamilton Correctional Institution. Aaron now helps people navigate one of the biggest headwinds imaginable time in prison. What Aaron's learned about how formerly incarcerated people re-enter society has implications for adapting to all kinds of turbulence, from being downsized to being demoted to having a gap on your resume. People who have spent time in prison faced major obstacles when they're trying to land a job. Employers are often hesitant to give them an opportunity. If they look you up and they find out you are really into some bad stuff, sometimes that's the end of it. They're just going to pass on you. Aaron coaches his students to call out the elephant in the room. I made some very poor decisions. I've paid for that. I've made a lot of changes in my life. I would really appreciate the opportunity. Why do you think it's important, Aaron, to address the elephant in the room and actually talk about it directly? The number one thing is you control the narrative to some degree when you do that. Controlling the narrative, this is a key strategy for being proactive in the face of career turbulence, crafting a story about how a headwind has made you stronger or better. Research demonstrates that in the job search, sex offenders are better off owning their mistakes than making excuses. Your headwinds may be lighter than time behind bars. Maybe you lost a job that was a bad fit, or you took time off to care for a child or a sick family member. Or maybe you have a physical or psychological disability that prospective employers wrongly judge. And although it's illegal to discriminate against people with disabilities, employers have biases. In a series of studies, people with disabilities were rated more favorably if they brought them up at the beginning of an interview rather than waiting until the end or concealing them altogether. Psychologist find that in the face of setbacks, taking charge of the narrative doesn't just signal to others that you're in control. Forming a story can also boost your own motivation and build your confidence to overcome past struggles and move forward in the future. When Aaron was searching for a job, he decided to take this principle a step further, he started proactively asking interviewers to call out the elephant in the room to tell him what his disadvantages were. Well, first, I want to thank you for allowing me to come in and speak with you. I'm very interested in this position. Is there anything in this interview or perhaps on my résumé that might give you pause about considering me for the position? Part of what I think is so clever about asking that question is even if it doesn't get you the job today, you learn something potentially for the next interview. That's exactly right. I did learn from that interview sometimes, but I learn it helps me get the job that is the right job for me here in advance. Doesn't mean you have to take it, but it does mean you can weigh it. Sometimes there's a little nugget in there that will help you. This is another form of proactivity in the face of turbulence, seeking feedback by asking what your limitations are and how you can improve, you don't just get to peek inside the black box of how to get that job, that connection or that coveted project. You also get in a sense of control to address the issues that may be preventing you from getting an opportunity. But people won't always tell you what you can do better. And sometimes you can't even get your foot in the door to ask them, you know, all those YouTube videos that you watch and all those things that interrupt you and jam their way into your face. I do those. Dallas McGlaughlin started building websites as a teenager and taught himself how to do SEO search engine optimization. You know, when you direct people doing Google searches to a particular website, like what? Those pop up ads you're always avoiding. Dallas got so good at SEO Marketing that he dropped out of music college to do it full time and for a few years that's what he did. But when Dallas decided he wanted to work for a big agency, not having a formal degree became a major disadvantage. It meant nobody was looking at his resume and prescreening tools and technology that just siphoned me or filtered me out. I just wasn't even passing those checks and balances. Remember, I dropped out of college to go do this. I just knew that I could do that better than anybody stepping out of a college with a communications degree. When you faced a headwind, you need support. If you're like most people, your instinct is to reach out to your strong ties, the people you know well and trust to have your back. But research has shown that you're more likely to get a job through weak ties. Your more distant acquaintances, they travel in different circles and have access to a broader pool of connections and ideas, which puts them in a better position to open up new opportunities. Sadly, the people who need those ties the most are the least likely to reach out to them. Research reveals that when their jobs are under threat, people with lower social class tend to narrow their networks. While people with higher status tend to broaden their networks, they reach beyond the inner circle, which actually turns out to be a way of changing course when the going is rough and it's something we should support everyone to do. Or if you want to be really proactive, you can expand your network to include complete strangers. That's what Dallas did, he came up with a plan to recruit the recruiters into his network. He took the same CEO marketing skills he'd been using to attract customers, except now he targeted employers first. He built a website for himself. Next, he made a list of every notable person in the Phoenix agency ecosystem CEOs, CFOs, marketing directors, you name it. And then he made paid search ads targeting each of them. So let's say you're an executive named John Smith and you're Googling yourself because you have nothing better to do. You type your name into Google. And the very first result that pops up says, hey, John Smith, I'm Dallas McLaughlin. I'm a digital marketing expert and I really want to work for your company. Click here to find out why I basically turned the entire hiring process around and I stopped sending resumes. This is so clever. So wait a minute. How many people actually followed up and how many people ignored it? I only targeted maybe 12. And I heard from for the very first follow up I got, they said, please stop doing this. I don't like it because they didn't like the fact that you were so effective in advertising that you were able to annoy them and create them out a little. Yeah. You know, it's also me screening them out if they don't like what I'm doing and they clearly don't understand the value in what I just did. And they're not going to be able to properly utilize me within their organization. I don't want to work there anyway. The fourth one, they were just like, come into the office, you're hired, you're in. We don't need we want to have a job opening. Wow. So you went from over 100 to four out of 12 interested in at least learning more about you to 100 percent success rate once you got an interview. Yeah, and that was it. Dallas found a proactive way to showcase his skills specific to the field. Instead of going to the recruiters, he turned the tables and brought the recruiters to him. This kind of initiative can help you expand your network and access to new opportunities to. A few years ago, I got a cold email from a web designer. She sent me a mock up of how she thought my homepage should be redesigned. I wasn't even looking for a change, but she did such a great job that I hired her on the spot. Not everyone will have time to experiment like this, but if you can manage it, it's a promising way to proactively change the situation. There's evidence that side hustles can boost our engagement and performance in our full time jobs, and sometimes they even become a career. Go do that thing that excites you. If you are an architect, go draw blueprints. If you're an auto mechanic, go fix everybody's cars. And if you do that long enough and you do it well enough, somebody is going to notice. Captain Sharon Pressler could have chosen to stay in aviation, but once the airline industry starts furloughing now, there's a glut of pilots, right. Because everybody kind of tries to take a step back and go. So I'll go back to being an instructor. Well, guess what? Everybody else is trying to go back to being an instructor, and there's just not the demand. The more she thought about it, the more she started to reframe the disturbance as an opportunity to take off in an entirely new direction. This whole covid mess and the wreck that the airline industry has become right now for me was an unexpected opportunity. So I'm back in school. I'm getting a master's in psychology with an emphasis on coaching young adults and help them successfully transition to adulthood. And it's just something I wanted to. I've been interested in for a while and mentoring kind of program, although I will miss flying at Southwest. I'm excited about it. It's a big change, but I'm excited about it. In the face of the storm confronting the airline industry, Sharon changed course, something the pandemic and recession are forcing all of us to do in varying degrees. Premier grappling with uncertainty. We tend to focus on what's right in front of us, our strong ties and our next move. But what is turbulence mean in the long term to forecast what might happen to your future career? You can learn something from looking to the past. More on that after the break. OK, this is going to be a different kind of ad, I play a personal role in selecting the sponsors for this podcast because they all have interesting cultures of their own. Today, we're going inside the workplace at Morgan Stanley. For many people, morning routines often include a good cup of coffee and for the team members at Morgan Stanley's global headquarters in Times Square, the coffee comes with a special pairing. We stick together and be kind to each other, love each other, respect each other, and everything is going to be fine. Do you meet Edith and Angela? They run a coffee cart together in the heart of New York City. I met my wife in Brownsville, Texas, too many years ago, a long time ago, 1975, 75 75. On a typical morning, they head into the city at two 45 a.m. to set up the coffee cart. They've spent a lifetime together in that cart. She can be on the docket. I like to talk that much. Over the years, they've gotten to know their customers. He's very good in keeping track of the orders. And I am with the names Mr. Mackey likes. He has a lot coffee and a large coffee. You know, that's the standard order from one of their regulars, Mike Buckin Burger. If I happen to be running late and there's more than like one person waiting and I realize I don't have time, it kind of just destroys the morning. It goes beyond them just knowing your order and having it ready for you. So as soon as you see them, it's a huge smile. It was my favorite part about going to the New York office. No offense to my colleagues. Mike works at Morgan Stanley. When he did a stint in Hong Kong, Edith and Angelo would check in on him. I always describe them. They're the parents of the block and they, you know, interact with you that way. They're looking out for you guys as as kids. It does feel like that. Like all of us, Edith and Angelo's world was turned upside down in March. Twenty twenty. They started to notice people wearing masks and talking about working from home with a mass of the people coming from people with a mask and etc. . And I said, what's going on here? People say, well, I want to stay home to work. And then we thought that we've got a problem there. I start getting worried. As New York City shut down, their entire livelihood was now in question. My colleague Ercan sent an email to three of us and the subject was either Sant'Angelo and the body was, what are we going to do? In New York? Street vendors were excluded from pandemic relief programs. So Mike sprang into action. He helped him set up a Venmo account and employees from Morgan Stanley rallied together to contribute. Then they organized a virtual breakfast with Edith and Angelo to collect donations, and it just snowballed from there. We were very surprised. We were amazed. Like I say, we knew that they came by not that much. And we continue paying all our bills. And I'm telling us today it it's amazing. It's amazing. Amazing. I found in my research that cultures of giving don't just start from the top down. They often grow from the bottom up. Morgan Stanley employees ended up raising enough money to support Edith and Angela over the past year, but it didn't end there. They've now provided financial support to thousands of food vendors in New York City during the pandemic. For Mike and his colleagues, giving back is deeply embedded in the Morgan Stanley culture. It's always been first class business in a first class way, but also supporting the communities we operate in. You know, this all happened because of how we felt about them. We you know, we just can't believe how much they do for us. These more people. You're not small people to them. You matter to them. At Morgan Stanley, giving back as a core value, a central part of their culture globally. They live that commitment through long lasting partnerships, community based delivery and engaging their best asset. Their people learn more at Morgan Stanley Dotcom giving back. Turbulence in an individual career is tough to navigate, but right now, literally millions of people are all struggling with a massive upheaval all at once and one that inherently lasts a long time. Bad economic conditions make everything in our lives feel unstable and out of our control. Millions of jobs have been lost through the pandemic and millions more are at risk. People of color, especially those in lower paid jobs and without college degrees, have suffered the most. Research shows that job loss doesn't just create financial strain. It also increases the risk of depression, anxiety and marital problems and undermines our sense of control and confidence. If you haven't lost your job, you still may be feeling job insecurity, which has been linked to negative mental and physical health outcomes. There's even evidence that economic insecurity reduces our pain tolerance. But just as chaos doesn't mean we've lost all control, a moment of huge upheaval like this one doesn't mean everything is lost. Recessions can shape careers in ways that are profound and profoundly surprising, we don't yet know the outcome of this recession because we're still in it, but we can look to past recessions for wisdom to guide us through our current journey. Just ask Emily BIanche. I would submit job after job after application after application and would hear nothing. Occasionally I get an interview and I find out eight other people were being interviewed and it was really nerve wracking. It took an entire year to get a full time job. In 2001, Emily had just graduated with her bachelor's degree in psychology when she lived through her first of three recessions, the dotcom bust. During the boom of the late 90s, there was just an incredible sense of entitlement of what's the world going to offer me? Should I start my own company? Will I be a millionaire? By twenty five expectations that were insane. And you fast forward two years to my class and it just it had completely changed. You know, you go to college, you spend all this money and you think when you come out, I'm going to have some options. And then that historical moment, I really didn't. That was true for many, many other people graduating in that time and certainly true for many people graduating right now. Emily knows it's true now because she studied it as an organizational behavior professor at Emory University. Emily is one of the world's foremost experts on the psychology of recessions. Do you ever have these horrible moments, given what you study where you say, well, you know, when bad things happen, I get good research out of it? You know, certainly during the Great Recession, I thought that, but not now. Now I'm like, enough. Good. OK, so you're not a bad person anymore? No, I was in graduate school and I've reformed. Emily had a front row seat to the dotcom fallout of 2001, and she observed similar patterns in new graduates during the Great Recession of 2009. That was when the world fell apart. You could feel it everywhere, you could feel it walking around New York and when all those folks started graduating the class of 2009, there were so many articles about how they were just doomed. This was a generation that I completely had the rug pulled out from under them. The research that was available about recessions was ominous. A setback at the start of a career cast a long shadow. People who graduated in recessions continued to earn less. A decade later, it's not only that you suffer now, but that you will also continue to suffer, at least financially, for a long time to come. But it isn't all bad news. As Emily looked around her in 2009, she saw a strange pattern. One thing that really struck me was that so many people were expressing gratitude. These people had just been dealt this really tough hand. And yet again and again, I kept hearing people say, I'm so grateful I got this job. It's not what I hoped for. But, you know, it's a place to start. And there is very little data on it, at least from a site perspective. She was familiar with a classic study of Olympic athletes on the podium. Bronze medalists looked happier than silver medalists. The poor silver medalist were disappointed . I almost won a gold. The bronze medalist felt lucky. At least I got a medal. Emily wondered if something similar would hold for recession graduates. I found that people who graduated when the economy was doing worse, even though they were 10 or 15 or even 20 years out of those initial experiences, they were more satisfied with their current job than people who graduated in good economic times. At some of the sounds like good news, provided we can get reemployed, it seems like your data would suggest we're going to be happier with our jobs and more likely to appreciate them. Yeah, this is the first surprise people who start their careers in a recession may feel less entitled to the perfect job and more grateful to be employed. I don't mean to diminish the very serious and real obstacles that people who are graduating, but any recession face, but that there may be sort of this long term silver lining if you take your silver lining of people being more satisfied with their jobs. I worry that that's going to open the door for leaders to exploit them, that people who might have exited completely abusive or toxic workplace will stay because they say, hey, I'm lucky to have a job. Is that a risk? Absolutely. I worry about that, too. You may be at risk of tolerating circumstances which you wouldn't tolerate if you would come of age in better economic times. And why does it last? I'm thinking about the common finding that we adapt pretty quickly to our circumstances and start to get used to them. So why in 10 or 15 or 20 years after the recession is over, am I still thankful for having a job? Usually when people get their first jobs, it's in this period of life called the impressionable years. Most people are beginning to forge an identity outside of their families and their communities and trying to figure out their place in the world. And attitudes tend to be quite malleable during this period. What's going on in the world, whether economically, politically, culturally, tends to help shape those attitudes in ways that mirror what's happening at that moment. And after this critical period, attitudes don't tend to change that much. The indelible mark of the recession doesn't just affect us individually. It can have a meaningful impact on leaders and end up shaping entire organizations. It's very difficult for people who are graduating recessions to avoid kind of the humbling adversity that that type of environment presents. This brings us to a second surprise and some more long term good news despite the short term headwinds in my data. I find that people who come of age in recessions tend to be less narcissistic in terms of how they pay themselves versus how their top leaders within their company are paid. Those who come of age in recessions and then become leaders of organizations are less entitled knowing what it's like to struggle. These CEOs seem to care more for employees and behave less selfishly. They become proactive about taking responsibility. In one study, Emily discovered that CEOs who launched their careers in a recession were less likely to backdate their stock options to maximize their value. In other words, they were less likely to cheat, which is possibly the opposite of what you'd expect from a person who came of age while struggling. The people who tend to cheat are actually the people who are doing really well. A lot of cheating comes from entitlement or a belief that somebody deserves a better outcome or that nobody will notice. And I'll get a. So when you look into your crystal ball, then I don't want one of those, I beg to differ based on your findings in 20 or 30 years when people who are just starting out their career become CEOs. Does that mean we're going to see more servant leaders, more givers than takers? I would certainly hope so, based on what we've seen in the past. There are some reasons for optimism in the long run, the chaos we live through can make people stronger and better in a very real way in terms of how they mitigate the uncertainty associated with bad economic times. One, I think very positive way is through connecting with other people. This tendency for connectivity brings us to one last surprise from Emily's studies. During moments of uncertainty, but especially economic uncertainty, we tend to rethink our relationships with others. We become less individualistic and more civically minded. Emily has found an ingenious way to measure that through pop music. When we're struggling through bad economic times, we're drawn to different lyrics in popular American music, you're more likely to see first person plural pronouns like we us. Whereas in really good economic times, you see a lot of first person pronouns like me, mine I when you think of what's often called the greatest generation, the generation that came of age either in the Great Depression or World War Two, it's been argued again and again that this is the most civically minded generation. I do think we will see that going forward in the current generation. Another way, Emily measured individualism was by looking at Social Security data to see what parents name their kids during good and bad economic times. Emily found that when the economy is doing well, parents are more likely to give their kids unique names. I'm looking at you. Blue Ivy, when the economy is struggling, parents choose from a smaller set of more common names, which are often biblical names. It used to be in the 1950s when out of 15 boys would receive the most common name. Fast forward to 2013. And now it's one out of seventy five boys receive the most common name of their birth year, if you take this idea of increasing communal orientation, decreasing individualism seriously, would you also anticipate that we're going to see more caring and more supportive work relationships in the next couple of decades? The findings that I have looked at suggests that, yes, right. To the extent that people are less narcissistic, they would also manifest in positive ways in the interpersonal level. We can all agree that recessions are terrible in the short term for so many reasons. But in the long term, having experienced their own struggles, leaders in the future may be less entitled, more honest and more caring toward employees. And in the meantime, we all may be more community focused. But during a recession, there's a darker side to this. It really depends on who your community is. There tends to be greater fondness for people within one's own group and often, not always, but often that comes at the expense of how people perceive and treat people who are not a part of their anger. Xenophobia is higher. Treatment of immigrants is worse. All these different manifestations of prejudice. The evidence shows that recessions have unequal effects along racial lines. You know, the wage gap between black and white workers, well, Emily found that it grows during recessions. She also discovered that recessions change people's attitudes about race. Her research shows that white people are more likely to report that inequality between races is natural and normal in the wake of a recession. We need to understand how to overcome this ingroup bias and broaden people's circles of concern to motivate them to care about helping those who have been most disadvantaged. Dismantling these biases is so important that we'll be devoting two episodes to it this season. Stay tuned. When you hit turbulence, it can be hard to see the way forward, it can help to look backward. What we see when we do that is that the lessons we learn in these hard times will shape our jobs and our cultures for the long haul. Some of those effects are negative and we have to be vigilant to counteract. Some of them are surprisingly positive. A glimmer of light up ahead. We also see that in the bumpiest or most chaotic moments are connections with each other are more important than ever, and it's up to us to be proactive about not only reaching out to our networks, but expanding them. If we're thoughtful about it, we have the opportunity to stick the landing, to come through turbulence, more open, more honest and more connected than before. Next time on work life and also it's exhausting. Oh, my God. Sometimes I just want to agree to disagree or don't agree to disagree. The keys to solving conflicts at work and at home are often hiding in plain sight workplaces hosted by me, Adam Grant. The show is produced by TED with Transmitter Media. Our team includes Colin Alby's creditcard, Dan O'Donnell, Constanza Kaieda, Chris Rubenstein, Michelle Quinn, Bambam Chang and Adam Thielen. This episode was produced by Joe Angelena. Our show is mixed by Require Our Fact Checkers. Paul Dabic Original Music by Hartsdale Sue and Alison Layton Brown had stories produced by Pineapple Street Studios special thanks to our sponsors linked in Logitech, Morgan Stanley, S&P and Verizon for their research, thanks to teams including Beristain Threat, Rigidity, Sharon Parker and Proactivity Connie Weinberg on the job search. Brett Lyons on disclosing stigmatized identities. Jamie Pennebaker on forming a story. Sue Ashford on Proactiv feedback seeking and job insecurity. Mark Granovetter on Weeks's Tarnya met in a narrowing versus broadening networks. Hudson sessions on side Hustle's Rick Priced on job loss and Lisa Kahn and how recessions affect careers. As brilliant as this is, I think you're slipping because I just Googled myself and there was not an ad by you to be on my podcast and maybe I'm getting complacent.

Frequently Occurring Word Combinations

ngrams of length 2

collocation	frequency
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sharon pressler	2
adam grant	2
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coffee cart	2
research shows	2
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people graduating	2
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silver lining	2
short term	2
civically minded	2

ngrams of length 3

collocation	frequency
bad economic times	2

Important Words

aaron
absolutely
abusive
access
account
acquaintances
action
ad
adam
adapt
adapting
address
ads
adulthood
adults
advance
adversity
advertising
advice
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agree
air
airline
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big
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blue
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boost
bottom
box
boy
boys
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brett
brilliant
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broadening
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bronze
brother
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brown
brownsville
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buckin
buckle
build
building
built
bull
bumpiest
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burger
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california
call
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called
canopy
captain
care
career
careers
caring
cars
cart
cast
casting
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central
ceo
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cfos
chang
change
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changing
chaos
chaotic
charge
charting
cheat
cheating
check
checkers
checks
child
chocolate
choose
chose
chosen
chris
circle
circles
circumstance
circumstances
city
civically
class
classic
clever
click
clorox
closed
coaches
coaching
cockpit
coffee
cold
colin
colleague
colleagues
collect
collective
college
color
coming
commitment
common
communal
communications
communities
community
company
complacent
complete
completely
compounded
concealing
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