full transcript

From the Ted Talk by Peter Mende-Siedlecki: Should you trust your first impression?


Unscramble the Blue Letters


Imagine you're at a football game when this ooxonbuis guy sits next to you. He's loud, he spills his drink on you, and he makes fun of your team. Days later, you're walking in the park when suddenly it sttras to pour rain. Who should show up at your side to oeffr you an umbrella? The same guy from the football game. Do you change your mind about him based on this second encounter, or do you go with your first impression and wtire him off? Research in social psychology ssugtges that we're quick to form lsitang impressions of others based on their behaviors. We manage to do this with little effort, inferring slbtae character traits from a single behavior, like a harsh word or a culmsy step. Using our imipsonesrs as guides, we can accurately predict how people are going to behave in the future. Armed with the knowledge the guy from the football game was a jerk the first time you met him, you might expect more of the same down the road. If so, you might cohsoe to avoid him the next time you see him. That said, we can change our impressions in light of new information. Behavioral researchers have identified consistent patterns that seem to guide this psreocs of impression updating. On one hand, lranneig very nitvegae, highly imrmoal information about someone ticlpylay has a stronger iacpmt than learning very positive, highly moral information. So, unfortunately for our new friend from the football game, his bad behavior at the game might outweigh his good behavior at the park. Research suggests that this bias occurs because immoral behaviors are more diagnostic, or revealing, of a person's true character. Okay, so by this logic, bad is always stronger than good when it comes to updating. Well, not nlasesriecy. Certain tepys of learning don't seem to lead to this sort of negativity bias. When learning about another person's aiieiltbs and competencies, for instance, this bias flips. It's actually the positive information that gets weighted more heavily. Let's go back to that football game. If a plyear scores a goal, it uetllimaty has a stronger impact on your impression of their siklls than if they miss the net. The two sides of the unpdaitg sorty are ultimately quite consistent. Overall, behaviors that are perceived as being less frequent are also the ones that people tend to weigh more heavily when forming and updating impressions, highly immoral actions and highly competent actions. So, what's happening at the level of the brain when we're updating our impressions? Using fMRI, or functional meiatngc Resonance Imaging, researchers have inetdefiid an extended notrewk of brain regions that respond to new information that's inconsistent with initial impressions. These include areas typically associated with saiocl cngiitoon, attention, and cognitive crtonol. Moreover, when updating impressions based on people's behaviors, activity in the ventrolateral prefrontal coterx and the superior temporal sulcus correlates with perceptions of how frequently those behaviors ouccr in daily life. In other words, the brain seems to be tracking low-level, statistical properties of behavior in order to make complex decisions regarding other people's character. It needs to decide is this person's behavior typical or is it out of the ordinary? In the situation with the obnoxious-football-fan-turned-good-samaritan, your biran says, "Well, in my experience, prtety much anyone would lend someone their umbrella, but the way this guy acted at the football game, that was uaunusl." And so, you decide to go with your first impression. There's a good moral in this data: your brain, and by etxnsoein you, might care more about the very negative, immoral things another person has done compared to the very positive, mroal things, but it's a direct result of the ctvmparioae rarity of those bad brhioeavs. We're more used to poelpe being blasailcy good, like taking time to help a stranger in need. In this context, bad might be stronger than good, but only because good is more plentiful. Think about the last time you judged someone based on their bheaivor, especially a time when you really feel like you changed your mind about someone. Was the behavior that caused you to update your impression something you'd expect anyone to do, or was it something totally out of the ordinary?

Open Cloze


Imagine you're at a football game when this _________ guy sits next to you. He's loud, he spills his drink on you, and he makes fun of your team. Days later, you're walking in the park when suddenly it ______ to pour rain. Who should show up at your side to _____ you an umbrella? The same guy from the football game. Do you change your mind about him based on this second encounter, or do you go with your first impression and _____ him off? Research in social psychology ________ that we're quick to form _______ impressions of others based on their behaviors. We manage to do this with little effort, inferring ______ character traits from a single behavior, like a harsh word or a ______ step. Using our ___________ as guides, we can accurately predict how people are going to behave in the future. Armed with the knowledge the guy from the football game was a jerk the first time you met him, you might expect more of the same down the road. If so, you might ______ to avoid him the next time you see him. That said, we can change our impressions in light of new information. Behavioral researchers have identified consistent patterns that seem to guide this _______ of impression updating. On one hand, ________ very ________, highly _______ information about someone _________ has a stronger ______ than learning very positive, highly moral information. So, unfortunately for our new friend from the football game, his bad behavior at the game might outweigh his good behavior at the park. Research suggests that this bias occurs because immoral behaviors are more diagnostic, or revealing, of a person's true character. Okay, so by this logic, bad is always stronger than good when it comes to updating. Well, not ___________. Certain _____ of learning don't seem to lead to this sort of negativity bias. When learning about another person's _________ and competencies, for instance, this bias flips. It's actually the positive information that gets weighted more heavily. Let's go back to that football game. If a ______ scores a goal, it __________ has a stronger impact on your impression of their ______ than if they miss the net. The two sides of the ________ _____ are ultimately quite consistent. Overall, behaviors that are perceived as being less frequent are also the ones that people tend to weigh more heavily when forming and updating impressions, highly immoral actions and highly competent actions. So, what's happening at the level of the brain when we're updating our impressions? Using fMRI, or functional ________ Resonance Imaging, researchers have __________ an extended _______ of brain regions that respond to new information that's inconsistent with initial impressions. These include areas typically associated with ______ _________, attention, and cognitive _______. Moreover, when updating impressions based on people's behaviors, activity in the ventrolateral prefrontal ______ and the superior temporal sulcus correlates with perceptions of how frequently those behaviors _____ in daily life. In other words, the brain seems to be tracking low-level, statistical properties of behavior in order to make complex decisions regarding other people's character. It needs to decide is this person's behavior typical or is it out of the ordinary? In the situation with the obnoxious-football-fan-turned-good-samaritan, your _____ says, "Well, in my experience, ______ much anyone would lend someone their umbrella, but the way this guy acted at the football game, that was _______." And so, you decide to go with your first impression. There's a good moral in this data: your brain, and by _________ you, might care more about the very negative, immoral things another person has done compared to the very positive, _____ things, but it's a direct result of the ___________ rarity of those bad _________. We're more used to ______ being _________ good, like taking time to help a stranger in need. In this context, bad might be stronger than good, but only because good is more plentiful. Think about the last time you judged someone based on their ________, especially a time when you really feel like you changed your mind about someone. Was the behavior that caused you to update your impression something you'd expect anyone to do, or was it something totally out of the ordinary?

Solution


  1. behavior
  2. updating
  3. types
  4. typically
  5. cognition
  6. people
  7. process
  8. pretty
  9. brain
  10. occur
  11. lasting
  12. social
  13. write
  14. unusual
  15. behaviors
  16. clumsy
  17. magnetic
  18. starts
  19. network
  20. necessarily
  21. suggests
  22. basically
  23. extension
  24. ultimately
  25. control
  26. negative
  27. learning
  28. player
  29. offer
  30. stable
  31. abilities
  32. comparative
  33. impact
  34. story
  35. choose
  36. identified
  37. moral
  38. cortex
  39. immoral
  40. skills
  41. impressions
  42. obnoxious

Original Text


Imagine you're at a football game when this obnoxious guy sits next to you. He's loud, he spills his drink on you, and he makes fun of your team. Days later, you're walking in the park when suddenly it starts to pour rain. Who should show up at your side to offer you an umbrella? The same guy from the football game. Do you change your mind about him based on this second encounter, or do you go with your first impression and write him off? Research in social psychology suggests that we're quick to form lasting impressions of others based on their behaviors. We manage to do this with little effort, inferring stable character traits from a single behavior, like a harsh word or a clumsy step. Using our impressions as guides, we can accurately predict how people are going to behave in the future. Armed with the knowledge the guy from the football game was a jerk the first time you met him, you might expect more of the same down the road. If so, you might choose to avoid him the next time you see him. That said, we can change our impressions in light of new information. Behavioral researchers have identified consistent patterns that seem to guide this process of impression updating. On one hand, learning very negative, highly immoral information about someone typically has a stronger impact than learning very positive, highly moral information. So, unfortunately for our new friend from the football game, his bad behavior at the game might outweigh his good behavior at the park. Research suggests that this bias occurs because immoral behaviors are more diagnostic, or revealing, of a person's true character. Okay, so by this logic, bad is always stronger than good when it comes to updating. Well, not necessarily. Certain types of learning don't seem to lead to this sort of negativity bias. When learning about another person's abilities and competencies, for instance, this bias flips. It's actually the positive information that gets weighted more heavily. Let's go back to that football game. If a player scores a goal, it ultimately has a stronger impact on your impression of their skills than if they miss the net. The two sides of the updating story are ultimately quite consistent. Overall, behaviors that are perceived as being less frequent are also the ones that people tend to weigh more heavily when forming and updating impressions, highly immoral actions and highly competent actions. So, what's happening at the level of the brain when we're updating our impressions? Using fMRI, or functional Magnetic Resonance Imaging, researchers have identified an extended network of brain regions that respond to new information that's inconsistent with initial impressions. These include areas typically associated with social cognition, attention, and cognitive control. Moreover, when updating impressions based on people's behaviors, activity in the ventrolateral prefrontal cortex and the superior temporal sulcus correlates with perceptions of how frequently those behaviors occur in daily life. In other words, the brain seems to be tracking low-level, statistical properties of behavior in order to make complex decisions regarding other people's character. It needs to decide is this person's behavior typical or is it out of the ordinary? In the situation with the obnoxious-football-fan-turned-good-samaritan, your brain says, "Well, in my experience, pretty much anyone would lend someone their umbrella, but the way this guy acted at the football game, that was unusual." And so, you decide to go with your first impression. There's a good moral in this data: your brain, and by extension you, might care more about the very negative, immoral things another person has done compared to the very positive, moral things, but it's a direct result of the comparative rarity of those bad behaviors. We're more used to people being basically good, like taking time to help a stranger in need. In this context, bad might be stronger than good, but only because good is more plentiful. Think about the last time you judged someone based on their behavior, especially a time when you really feel like you changed your mind about someone. Was the behavior that caused you to update your impression something you'd expect anyone to do, or was it something totally out of the ordinary?

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
football game 4
highly immoral 2
stronger impact 2



Important Words


  1. abilities
  2. accurately
  3. acted
  4. actions
  5. activity
  6. areas
  7. armed
  8. attention
  9. avoid
  10. bad
  11. based
  12. basically
  13. behave
  14. behavior
  15. behavioral
  16. behaviors
  17. bias
  18. brain
  19. care
  20. caused
  21. change
  22. changed
  23. character
  24. choose
  25. clumsy
  26. cognition
  27. cognitive
  28. comparative
  29. compared
  30. competencies
  31. competent
  32. complex
  33. consistent
  34. context
  35. control
  36. correlates
  37. cortex
  38. daily
  39. days
  40. decide
  41. decisions
  42. diagnostic
  43. direct
  44. drink
  45. effort
  46. encounter
  47. expect
  48. experience
  49. extended
  50. extension
  51. feel
  52. flips
  53. fmri
  54. football
  55. form
  56. forming
  57. frequent
  58. frequently
  59. friend
  60. fun
  61. functional
  62. future
  63. game
  64. goal
  65. good
  66. guide
  67. guides
  68. guy
  69. hand
  70. happening
  71. harsh
  72. heavily
  73. highly
  74. identified
  75. imagine
  76. imaging
  77. immoral
  78. impact
  79. impression
  80. impressions
  81. include
  82. inconsistent
  83. inferring
  84. information
  85. initial
  86. instance
  87. jerk
  88. judged
  89. knowledge
  90. lasting
  91. lead
  92. learning
  93. lend
  94. level
  95. life
  96. light
  97. logic
  98. loud
  99. magnetic
  100. manage
  101. met
  102. mind
  103. moral
  104. necessarily
  105. negative
  106. negativity
  107. net
  108. network
  109. obnoxious
  110. occur
  111. occurs
  112. offer
  113. order
  114. ordinary
  115. outweigh
  116. park
  117. patterns
  118. people
  119. perceived
  120. perceptions
  121. person
  122. player
  123. plentiful
  124. positive
  125. pour
  126. predict
  127. prefrontal
  128. pretty
  129. process
  130. properties
  131. psychology
  132. quick
  133. rain
  134. rarity
  135. regions
  136. research
  137. researchers
  138. resonance
  139. respond
  140. result
  141. revealing
  142. road
  143. scores
  144. show
  145. side
  146. sides
  147. single
  148. sits
  149. situation
  150. skills
  151. social
  152. sort
  153. spills
  154. stable
  155. starts
  156. statistical
  157. step
  158. story
  159. stranger
  160. stronger
  161. suddenly
  162. suggests
  163. sulcus
  164. superior
  165. team
  166. temporal
  167. tend
  168. time
  169. totally
  170. tracking
  171. traits
  172. true
  173. types
  174. typical
  175. typically
  176. ultimately
  177. umbrella
  178. unusual
  179. update
  180. updating
  181. ventrolateral
  182. walking
  183. weigh
  184. weighted
  185. word
  186. words
  187. write