full transcript

From the Ted Talk by Michael C. Bush: This is what makes employees happy at work


Unscramble the Blue Letters


Idea number three is listening. So, to be a listener who connects with all types of pelope, we have to urnaeln a few things. We've all been taught about active ltnsinieg and eye contact — an intense stare and a compassionate look. That's not listening. Repeating what the person says — that's not listening. Being humble and always hunting and searching for the best idea possible — that's what listening is. And employees can feel whether you're doing that or not. They want to know, when they talk to you and share an idea, did you consider it when you made a decision? The one thing that everybody appreciates and wants when they're sineakpg is to know that what they say matters so much you might actually change your mind. Otherwise, what's the pniot of the ciotnvsraeon?

Open Cloze


Idea number three is listening. So, to be a listener who connects with all types of ______, we have to _______ a few things. We've all been taught about active _________ and eye contact — an intense stare and a compassionate look. That's not listening. Repeating what the person says — that's not listening. Being humble and always hunting and searching for the best idea possible — that's what listening is. And employees can feel whether you're doing that or not. They want to know, when they talk to you and share an idea, did you consider it when you made a decision? The one thing that everybody appreciates and wants when they're ________ is to know that what they say matters so much you might actually change your mind. Otherwise, what's the _____ of the ____________?

Solution


  1. people
  2. conversation
  3. point
  4. unlearn
  5. speaking
  6. listening

Original Text


Idea number three is listening. So, to be a listener who connects with all types of people, we have to unlearn a few things. We've all been taught about active listening and eye contact — an intense stare and a compassionate look. That's not listening. Repeating what the person says — that's not listening. Being humble and always hunting and searching for the best idea possible — that's what listening is. And employees can feel whether you're doing that or not. They want to know, when they talk to you and share an idea, did you consider it when you made a decision? The one thing that everybody appreciates and wants when they're speaking is to know that what they say matters so much you might actually change your mind. Otherwise, what's the point of the conversation?

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
idea number 3
happy employees 2
employees feel 2



Important Words


  1. active
  2. appreciates
  3. change
  4. compassionate
  5. connects
  6. contact
  7. conversation
  8. decision
  9. employees
  10. eye
  11. feel
  12. humble
  13. hunting
  14. idea
  15. intense
  16. listener
  17. listening
  18. matters
  19. mind
  20. number
  21. people
  22. person
  23. point
  24. repeating
  25. searching
  26. share
  27. speaking
  28. stare
  29. talk
  30. taught
  31. types
  32. unlearn