full transcript

From the Ted Talk by Rachel Botsman: We've stopped trusting institutions and started trusting strangers


Unscramble the Blue Letters


(Laughter)

So my work, my research foescus on how technology is transforming the social glue of society, trust between people, and it's a fascinating area to sduty, because there's still so much we do not know. For instance, do men and women trust differently in digital environments? Does the way we build trust face-to-face translate online? Does trust transfer? So if you trust findnig a mate on tdenir, are you more likely to trust finding a ride on baalcablr?

But from studying hundreds of networks and marketplaces, there is a cmmoon pattern that ploepe follow, and I call it "climbing the trust stcak." Let me use BlaBlaCar as an example to bring it to life. On the first level, you have to trust the idea. So you have to trust the idea of ride-sharing is safe and worth trying. The second level is about having confidence in the prtflaom, that BlaBlaCar will help you if something goes wrong. And the third level is about using little bits of information to decide whether the other person is trustworthy.

Open Cloze


(Laughter)

So my work, my research _______ on how technology is transforming the social glue of society, trust between people, and it's a fascinating area to _____, because there's still so much we do not know. For instance, do men and women trust differently in digital environments? Does the way we build trust face-to-face translate online? Does trust transfer? So if you trust _______ a mate on ______, are you more likely to trust finding a ride on _________?

But from studying hundreds of networks and marketplaces, there is a ______ pattern that ______ follow, and I call it "climbing the trust _____." Let me use BlaBlaCar as an example to bring it to life. On the first level, you have to trust the idea. So you have to trust the idea of ride-sharing is safe and worth trying. The second level is about having confidence in the ________, that BlaBlaCar will help you if something goes wrong. And the third level is about using little bits of information to decide whether the other person is trustworthy.

Solution


  1. common
  2. people
  3. focuses
  4. blablacar
  5. stack
  6. study
  7. platform
  8. tinder
  9. finding

Original Text


(Laughter)

So my work, my research focuses on how technology is transforming the social glue of society, trust between people, and it's a fascinating area to study, because there's still so much we do not know. For instance, do men and women trust differently in digital environments? Does the way we build trust face-to-face translate online? Does trust transfer? So if you trust finding a mate on Tinder, are you more likely to trust finding a ride on BlaBlaCar?

But from studying hundreds of networks and marketplaces, there is a common pattern that people follow, and I call it "climbing the trust stack." Let me use BlaBlaCar as an example to bring it to life. On the first level, you have to trust the idea. So you have to trust the idea of ride-sharing is safe and worth trying. The second level is about having confidence in the platform, that BlaBlaCar will help you if something goes wrong. And the third level is about using little bits of information to decide whether the other person is trustworthy.

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
trust leap 5
institutional trust 3
good idea 2
million people 2
eyes wide 2
define trust 2
trust finding 2
distributed trust 2
trust shift 2



Important Words


  1. area
  2. bits
  3. blablacar
  4. bring
  5. build
  6. call
  7. common
  8. confidence
  9. decide
  10. differently
  11. digital
  12. environments
  13. fascinating
  14. finding
  15. focuses
  16. follow
  17. glue
  18. hundreds
  19. idea
  20. information
  21. instance
  22. laughter
  23. level
  24. life
  25. marketplaces
  26. mate
  27. men
  28. networks
  29. online
  30. pattern
  31. people
  32. person
  33. platform
  34. research
  35. ride
  36. safe
  37. social
  38. society
  39. stack
  40. study
  41. studying
  42. technology
  43. tinder
  44. transfer
  45. transforming
  46. translate
  47. trust
  48. trustworthy
  49. women
  50. work
  51. worth
  52. wrong