full transcript
From the Ted Talk by Rachel Botsman: We've stopped trusting institutions and started trusting strangers
Unscramble the Blue Letters
(Laughter)
So my work, my research foescus on how technology is transforming the social glue of society, trust between people, and it's a fascinating area to sduty, because there's still so much we do not know. For instance, do men and women trust differently in digital environments? Does the way we build trust face-to-face translate online? Does trust transfer? So if you trust findnig a mate on tdenir, are you more likely to trust finding a ride on baalcablr?
But from studying hundreds of networks and marketplaces, there is a cmmoon pattern that ploepe follow, and I call it "climbing the trust stcak." Let me use BlaBlaCar as an example to bring it to life. On the first level, you have to trust the idea. So you have to trust the idea of ride-sharing is safe and worth trying. The second level is about having confidence in the prtflaom, that BlaBlaCar will help you if something goes wrong. And the third level is about using little bits of information to decide whether the other person is trustworthy.
Open Cloze
(Laughter)
So my work, my research _______ on how technology is transforming the social glue of society, trust between people, and it's a fascinating area to _____, because there's still so much we do not know. For instance, do men and women trust differently in digital environments? Does the way we build trust face-to-face translate online? Does trust transfer? So if you trust _______ a mate on ______, are you more likely to trust finding a ride on _________?
But from studying hundreds of networks and marketplaces, there is a ______ pattern that ______ follow, and I call it "climbing the trust _____." Let me use BlaBlaCar as an example to bring it to life. On the first level, you have to trust the idea. So you have to trust the idea of ride-sharing is safe and worth trying. The second level is about having confidence in the ________, that BlaBlaCar will help you if something goes wrong. And the third level is about using little bits of information to decide whether the other person is trustworthy.
Solution
- common
- people
- focuses
- blablacar
- stack
- study
- platform
- tinder
- finding
Original Text
(Laughter)
So my work, my research focuses on how technology is transforming the social glue of society, trust between people, and it's a fascinating area to study, because there's still so much we do not know. For instance, do men and women trust differently in digital environments? Does the way we build trust face-to-face translate online? Does trust transfer? So if you trust finding a mate on Tinder, are you more likely to trust finding a ride on BlaBlaCar?
But from studying hundreds of networks and marketplaces, there is a common pattern that people follow, and I call it "climbing the trust stack." Let me use BlaBlaCar as an example to bring it to life. On the first level, you have to trust the idea. So you have to trust the idea of ride-sharing is safe and worth trying. The second level is about having confidence in the platform, that BlaBlaCar will help you if something goes wrong. And the third level is about using little bits of information to decide whether the other person is trustworthy.
Frequently Occurring Word Combinations
ngrams of length 2
collocation |
frequency |
trust leap |
5 |
institutional trust |
3 |
good idea |
2 |
million people |
2 |
eyes wide |
2 |
define trust |
2 |
trust finding |
2 |
distributed trust |
2 |
trust shift |
2 |
Important Words
- area
- bits
- blablacar
- bring
- build
- call
- common
- confidence
- decide
- differently
- digital
- environments
- fascinating
- finding
- focuses
- follow
- glue
- hundreds
- idea
- information
- instance
- laughter
- level
- life
- marketplaces
- mate
- men
- networks
- online
- pattern
- people
- person
- platform
- research
- ride
- safe
- social
- society
- stack
- study
- studying
- technology
- tinder
- transfer
- transforming
- translate
- trust
- trustworthy
- women
- work
- worth
- wrong