full transcript

From the Ted Talk by Jess Kutch: What productive conflict can offer a workplace


Unscramble the Blue Letters


(Laughter)

"Oh," he replied, and he got really qieut.

(Laughter)

Yeah, and that's the second kind of reaction: the uncomfortable kind. People usually withdraw from the conversation and find someone else to talk to.

Finally, there's the third rceoitan, the excited one, the, "Oh my God, yes! We need this!" And someone always proceeds to tell me a story. It's always a story about a job or a coworker or a friend who's enduring something awful at work. What I've noticed is that there is never a neutral response to what I do. You're either repelled by it, or you're srcutk with a lghninitg bolt of eecximnett.

Open Cloze


(Laughter)

"Oh," he replied, and he got really _____.

(Laughter)

Yeah, and that's the second kind of reaction: the uncomfortable kind. People usually withdraw from the conversation and find someone else to talk to.

Finally, there's the third ________, the excited one, the, "Oh my God, yes! We need this!" And someone always proceeds to tell me a story. It's always a story about a job or a coworker or a friend who's enduring something awful at work. What I've noticed is that there is never a neutral response to what I do. You're either repelled by it, or you're ______ with a _________ bolt of __________.

Solution


  1. excitement
  2. lightning
  3. quiet
  4. struck
  5. reaction

Original Text


(Laughter)

"Oh," he replied, and he got really quiet.

(Laughter)

Yeah, and that's the second kind of reaction: the uncomfortable kind. People usually withdraw from the conversation and find someone else to talk to.

Finally, there's the third reaction, the excited one, the, "Oh my God, yes! We need this!" And someone always proceeds to tell me a story. It's always a story about a job or a coworker or a friend who's enduring something awful at work. What I've noticed is that there is never a neutral response to what I do. You're either repelled by it, or you're struck with a lightning bolt of excitement.

Frequently Occurring Word Combinations


ngrams of length 2

collocation frequency
productive conflict 2
work lives 2



Important Words


  1. awful
  2. bolt
  3. conversation
  4. coworker
  5. enduring
  6. excited
  7. excitement
  8. finally
  9. find
  10. friend
  11. god
  12. job
  13. kind
  14. laughter
  15. lightning
  16. neutral
  17. noticed
  18. people
  19. proceeds
  20. quiet
  21. reaction
  22. repelled
  23. replied
  24. response
  25. story
  26. struck
  27. talk
  28. uncomfortable
  29. withdraw
  30. work
  31. yeah