full transcript
From the Ted Talk by Simon Sinek: Why good leaders make you feel safe
Unscramble the Blue Letters
The only variable are the conditions inside the organization, and that's where lesrdiehap matters, because it's the leader that sets the tone. When a leader makes the choice to put the stafey and lives of the people inside the organization first, to sacrifice their cotofmrs and sacrifice the tangible results, so that the people remain and feel safe and feel like they beolng, raakebrlme things happen.
I was flying on a trip, and I was witness to an idcinnet where a passenger attempted to board before their number was called, and I watched the gate agent treat this man like he had broken the law, like a criminal. He was yelled at for attempting to board one group too soon. So I said something. I said, "Why do you have treat us like ctltae? Why can't you treat us like huamn beings?" And this is exactly what she said to me. She said, "Sir, if I don't follow the rules, I could get in trouble or lose my job." All she was tllieng me is that she doesn't feel safe. All she was telling me is that she doesn't trust her leaders. The resaon we like fnlyig Southwest Airlines is not because they necessarily hire better people. It's because they don't fear their leaders.
Open Cloze
The only variable are the conditions inside the organization, and that's where __________ matters, because it's the leader that sets the tone. When a leader makes the choice to put the ______ and lives of the people inside the organization first, to sacrifice their ________ and sacrifice the tangible results, so that the people remain and feel safe and feel like they ______, __________ things happen.
I was flying on a trip, and I was witness to an ________ where a passenger attempted to board before their number was called, and I watched the gate agent treat this man like he had broken the law, like a criminal. He was yelled at for attempting to board one group too soon. So I said something. I said, "Why do you have treat us like ______? Why can't you treat us like _____ beings?" And this is exactly what she said to me. She said, "Sir, if I don't follow the rules, I could get in trouble or lose my job." All she was _______ me is that she doesn't feel safe. All she was telling me is that she doesn't trust her leaders. The ______ we like ______ Southwest Airlines is not because they necessarily hire better people. It's because they don't fear their leaders.
Solution
- telling
- flying
- cattle
- human
- safety
- incident
- leadership
- reason
- remarkable
- belong
- comforts
Original Text
The only variable are the conditions inside the organization, and that's where leadership matters, because it's the leader that sets the tone. When a leader makes the choice to put the safety and lives of the people inside the organization first, to sacrifice their comforts and sacrifice the tangible results, so that the people remain and feel safe and feel like they belong, remarkable things happen.
I was flying on a trip, and I was witness to an incident where a passenger attempted to board before their number was called, and I watched the gate agent treat this man like he had broken the law, like a criminal. He was yelled at for attempting to board one group too soon. So I said something. I said, "Why do you have treat us like cattle? Why can't you treat us like human beings?" And this is exactly what she said to me. She said, "Sir, if I don't follow the rules, I could get in trouble or lose my job." All she was telling me is that she doesn't feel safe. All she was telling me is that she doesn't trust her leaders. The reason we like flying Southwest Airlines is not because they necessarily hire better people. It's because they don't fear their leaders.
Frequently Occurring Word Combinations
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feel safe |
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captain swenson |
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natural reaction |
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great leaders |
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million bonus |
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large manufacturing |
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Important Words
- agent
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- human
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- law
- leader
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- lives
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- man
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- number
- organization
- passenger
- people
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- reason
- remain
- remarkable
- results
- rules
- sacrifice
- safe
- safety
- sets
- southwest
- tangible
- telling
- tone
- treat
- trip
- trouble
- trust
- variable
- watched
- witness
- yelled